Guest Services Manager Jobs
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74 jobs found.
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MSG Entertainment
Market: New York Location: New York, NY
Oct 2, 2026
Full Time JobWho are we hiring?
The Senior Manager, Technical Accounting, manages the end-to-end accounting for complex revenue arrangements, including reviewing agreements, evaluating revenue recognition policies and procedures, developing processes to ensure appropriate recognition, and coordinating with relevant stakeholders to ensure the completeness and accuracy of revenue recognized. This role serves as…
2.
Receptionist
Whalar
Market: Los Angeles Location: Venice, CA
Oct 2, 2026
Part Time JobJob Title: PT Receptionist
Location: Venice, CA
Reports to: Assistant General Manager
Department: Operations
About the role:
Reception team members at The Lighthouse are friendly, organized, customer service professionals who are passionate about popular culture and the creative arts. This role plays an essential role in creating unparalleled experiences for our members. The Reception Team wi…
Truliant Amphitheater
Market: New York Location: Brooklyn, NY
Sep 14, 2026
Part Time JobTHE ROLE
Truliant Amphitheater is seeking is seeking a Guest Services Manager. The Guest Services Manager is responsible for the overall management of all ushers, ticket takers, and greeters at the venue.
WHAT THIS ROLE WILL DO
• Interviews, selects, trains, supervises, counsels and disciplines usher staff to ensure maximum guest satisfaction.
• Organizes and conducts meetings and communicates p…
Confidential Via Staffing Firm
Market: New York Location: New York, NY
Sep 29, 2026
Full Time JobAs the senior operational leader of the organization, the General Manager, Campus and Event Operations will balance artistic ambition with sound business practices, ensuring that The Apollo continues to deliver world-class experiences, while strengthening earned revenue streams and organizational sustainability. This individual will be a key part of The Apollo's continued evolution, collaborating …
Truliant Amphitheater
Market: Charlotte Location: Charlotte, NC
Sep 7, 2026
Part Time JobGuest Services Manager- Truliant Amphitheater
THE ROLE
Truliant Amphitheater is seeking is seeking a Guest Services Manager. The Guest Services Manager is responsible for the overall management of all ushers, ticket takers, and greeters at the venue.
WHAT THIS ROLE WILL DO
• Interviews, selects, trains, supervises, counsels and disciplines usher staff to ensure maximum guest satisfaction…
MSG Entertainment
Market: New York Location: New York, NY
Sep 7, 2026
Full Time JobWho are we hiring?
The focus of this position is to provide oversight of Madison Square Garden's Guest Engagement Center which operates on a 365-day schedule. This position will report to the Director, Guest Services, and will serve as a key member of the department's management team, providing strategic leadership and operational oversight. The position will oversee staff training, performance m…
LiveNation
Market: Los Angeles Location: San Bernardino, CA
Sep 14, 2026
Part Time JobTHE JOB
US Concerts is seeking a Guest Services Supervisor. The Guest Services Supervisor is a working supervisor who is responsible for supervising and coordinating activities of the Guest Services team within the venue. Duties may also include management functions.
WHAT THIS ROLE WILL DO
• Direct and supervise Guest Service staff and other employees performing similar services as directed…
HOB Entertainment
Market: Boston Location: Boston, MA
Sep 28, 2026
Part Time JobGuest Services- PT- MGM Music Hall Fenway
THE JOB
The Guest Services position will protectively interact with guests to provide information and assistance on all things related to the guest having an enjoyable experience at MGM Music Hall Fenway.
WHAT THIS ROLE WILL DO
• Deliver exemplary customer service to maintain customer loyalty.
• Adapt to customer needs ensuring that they are understood,…
LiveNation
Market: Cleveland Location: Cuyahoga Falls, OH
Aug 31, 2026
Part Time JobTitle: Guest Ambassador
Role Type: Part-Time Seasonal
Workday Job Profile: 005448
_________________________________________________________________
The Role:
The Guest Ambassador will protectively interact with guests to provide information and assistance on all things related to the guest having an enjoyable experience at the venue.
Job Functions:
• Communicate venue informatio…
713 Music Hall
Market: Houston Location: Houston, TX
Sep 28, 2026
Part Time JobGuest Services - 713 Music Halls
THE GIG
US Concerts is seeking a Guest Services Member who will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
WHAT YOU'LL DO
• Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls or in person inquiries to resolve our customer conce…
Veterans United Home Loans Amphitheater
Market: Norfolk Location: Virginia Beach, VA
Sep 28, 2026
Part Time JobGuest Services (VB Amphitheater)
The Role:
The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Job Functions:
• Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls to help resolve our customer concerns through analysis to determine the most…
LiveNation
Market: New York Location: Brooklyn, NY
Sep 14, 2026
Part Time JobThe Role:
The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Job Functions:
• Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls to help resolve our customer concerns through analysis to determine the most effective resolution.
• Adapt to custome…
LiveNation
Market: Cleveland Location: Cuyahoga Falls, OH
Aug 31, 2026
Part Time JobTHE JOB
US Concerts is seeking a Guest Service team member. The Guest Service member will interact
with customers to provide information in response to inquiries about products and services and
to handle and resolve complaints.
AVAILABILITY
• Weekdays from 11-6
• Some later shifts depending on show schedule
• Certain weekends
WHAT THIS ROLE WILL DO
• Deliver exemplary customer servi…
LiveNation
Market: Albuquerque Location: Albuquerque, NM
Aug 31, 2026
Part Time JobLive Nation Albuquerque - Guest Services
THE JOB
US Concerts is seeking a Guest Service team member. The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
WHAT THIS ROLE WILL DO
• Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls or in pers…
15.
Guest Ambassador
Veterans United Home Loans Amphitheater
Market: Norfolk Location: Virginia Beach, VA
Sep 28, 2026
Part Time JobGuest Ambassador (VB Amphitheater)
The Role:
The Guest Ambassador will protectively interact with guests to provide information and assistance on all things related to the guest having an enjoyable experience at the venue.
Job Functions:
• Communicate venue information about policies and procedures to guests as they prepare to enter the venue.
• Look for ways to proactively assist the g…
Ace of Spades
Market: Sacramento Location: Sacramento, CA
Sep 7, 2026
Part Time JobEvent Staff- Ace of Spades
WHAT THIS ROLE WILL DO
• Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls or in person inquiries to resolve our customer concerns through analysis to determine the most effective resolution.
• Adapt to customer needs ensuring that they are understood, and appropriate action is taken to meet and exceed their expectations.
• Refer…
Punch Line Dallas
Market: Dallas Location: Irving, TX
Sep 21, 2026
Part Time JobEvent Staff-Punch Line Dallas
WHAT THIS ROLE WILL DO
• Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls or in person inquiries to resolve our customer concerns through analysis to determine the most effective resolution.
• Adapt to customer needs ensuring that they are understood, and appropriate action is taken to meet and exceed their expectations.
• Re…
18.
Sales Manager
The Van Buren
Market: Phoenix Location: Phoenix, AZ
Aug 31, 2026
Part Time JobAncillary Manager - The Van Buren
WHO ARE YOU?
Are you organized, passionate about ancillary sales, have experience in how to bundle products to maximize revenue, foster an environment of innovation and experimentation with product sales, and love music? Do you love to spend time in our venues in the summer, are you detail oriented, and do you like digging into concert data and metrics? If s…
19.
General Manager
Steelhead PDX
Market: Portland, or Location: Portland, OR
Sep 21, 2026
Full Time JobLN Venues, General Manager - Steelhead
THE JOB
We are seeking a General Manager to lead a local team of music lovers at Steelhead PDX, the next destination for live music and events in Portland, Oregon. Located near the waterfront in an area known for creativity and with easy access to all parts of town and a capacity of 3,500 guests, Steelhead aims to become a hub of this vibrant community.
Th…
Talking Stick Resort Amphitheatre
Market: Phoenix Location: Phoenix, AZ
Aug 31, 2026
Full Time JobLN Venues, Backstage Facility and Hospitality Manager - Talking Stick Resort Amp
THE JOB
Our backstage teams have a leading role in the experience the artists and touring personnel have at our venues. The extent to which we recognize our crew members for service well done is the extent to which they will care not only for our Artists and touring personnel, but for each other.
Live Nation is see…
Old National Centre
Market: Indianapolis Location: Indianapolis, IN
Sep 28, 2026
Full Time JobLN Venues, Box Office Manager - Old National Centre
THE JOB
The Box Office Manager will be responsible for the day-to-day operations of the Box Office, ensuring adherence to best practices and procedures for both Live Nation's owned & operated venues and third-party venues, as needed. Proficiency in ticketing software, staff management, and guest relations is essential. Travel may be required fo…
HOB Entertainment
Market: Boston Location: Boston, MA
Sep 14, 2026
Full Time JobSr. Operations Manager - Citizens House of Blues
THE JOB
We are seeking a motivated and experienced individual to work with the Venue Management team in Boston, Massachusetts. The Senior Operations Manager position exercises overall responsibility for facility operations, partnering with the leadership team in the market. The Operations Manager is responsible for ensuring successful executio…
23.
Revenue Manager
Citizens Live at The Wylie
Market: Pittsburgh Location: Pittsburgh, PA
Sep 21, 2026
Part Time JobAncillary Revenue Manager - Citizens Live at The Wylie
WHO ARE YOU?
Are you organized, passionate about ancillary sales, have experience in how to bundle products to maximize revenue, foster an environment of innovation and experimentation with product sales, and love music? Do you love to spend time in our venues, are you detail oriented, and do you like digging into concert data and metric…
Phono Sounds UK
Location: London, EN, GB
Sep 21, 2026
Freelance JobPHONO SOUNDS UK
• London
• Freelance Part–time
• Hybrid
• Must be based in London!
We are looking for a dedicated promoter marketing strategist with a massive passion to dance/electronic music to join our team and oversee the planning and execution of various club events around London. The ideal candidate will have a strong background in Marketing, Promoting, Sponsorship, fundraising, tim…
Fenway Music Hall
Market: Boston Location: Boston, MA
Sep 28, 2026
Full Time JobSpecial Events Logistics Manager - Citizen's House of Blues & MGM Fenway Music Hall
The Role:
The Special Events Logistics Manager provides administrative support to the Sales Department, including Senior Sales Manager, Sales Managers and Logistics team; performs special projects as delegated by the Director of Sales for Citizens House of Blues and MGM Music Hall | Fenway
The Logistics Ma…