Revenue Manager

This is a Part Time Job

Ancillary Revenue Manager - Citizens Live at The Wylie

WHO ARE YOU?

Are you organized, passionate about ancillary sales, have experience in how to bundle products to maximize revenue, foster an environment of innovation and experimentation with product sales, and love music? Do you love to spend time in our venues, are you detail oriented, and do you like digging into concert data and metrics? If so, this is the Live Nation position for you.

THE JOB

The Ancillary Manager at Citizens Live at The Wylie will be responsible for leading the team that generates VIP Club upgrades, coat check, premier parking, fast lane, future ticket sales and other upsell revenue both before and during shows.

*Residents of the Greater Hill District and surrounding neighborhoods are encouraged to apply. We will host a hiring event for residents closer to the grand opening. Details will be announced as they become available.

WHAT THIS ROLE WILL DO
• Schedule, oversee, and assist night of show upsell and coat check staff.
• Communicate with and facilitate sales to clients via SevenRooms platform ahead of show days.
• Oversee sale and inventory of venue-brand merchandise.
• Communicate with the venue's core team about staffing, upsell availability, and overall execution of upsell programs during the show.
• Coordinate with the box office manager to manage upsell inventory and troubleshoot any issues that arise with guests, upsell availability, or equipment.
• Provide suggestions to venue leadership based on feedback from team and guests. Suggestions may include topics such as pricing strategies, best practices and team execution for both presales and day of show.
• Provide feedback around finding new, creative revenue streams for the venue based on day of show experiences and trends.
• Secure and reconcile day of show ancillary sales.
• Handle payroll and tip input for upsell staff.
• Other duties as assigned.

WHAT THIS PERSON WILL BRING
• Understanding and utility of Chexology, SevenRooms, Square, and Arctics platforms.
• Business acumen.
• Data/metrics driven, innovative, and creative.
• Knowledge of venue products and revenue opportunities.
• Love of being in our venues, with our Crew Members.
• Ability to build relationships with diverse groups of people.
• Excellent guest service and team building skills.
• Ability to communicate with all levels of leadership.
• Ability to work various, flexible hours, inclusive of nights and weekends.
• Must be able to stand and walk for long periods of time, sometimes outdoors, in all weather conditions.
• Must be able to lift up to 25 pounds.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.