UI/UX Designer
Universal Music Group
Philadelphia, PAThis is a Full Time Job
How we LEAD:
We're looking for a UI/UX Designer to design and optimize direct-to-consumer (D2C) online stores for some of the world's leading artists and labels. You'll help shape the way fans experience, interact and purchase from their favorite artists through beautifully crafted, high-performing e-commerce experiences. You'll be responsible for elevating the artists' worlds, thinking like a superfan but with razor sharp digital design skills - translating music culture, brand identity, and merchandising into seamless, emotionally engaging online stores that drive sales and fan loyalty. You'll work closely with the wider design/motion teams to build out the ultimate fan experience and collaborate with store front developers and back end systems teams to push our sites and stores into better experience for our artist and consumers.
How You'll CREATE
• Design and iterate on e-commerce experiences - from landing pages and product detail pages
to checkout and campaign microsites - that bring artist brands to life.
• Be able to present your ideas clearly and advocate for good interface and experience.
• Create user flows, wireframes, prototypes, and high-fidelity designs that balance storytelling,
usability, and conversion.
• Collaborate with developers, merchandisers, and marketing teams to ensure pixel-perfect
implementation and an exceptional end-to-end customer journey.
• Use insights from analytics, A/B testing, and fan feedback to refine and optimize store
performance.
• Translate brand and album aesthetics into cohesive digital experiences aligned with campaign
visuals and creative direction.
• Advocate for best-in-class UX practices, accessibility, and responsive design across all digital
touchpoints.
• Work closely with developers to ensure the feasibility and implementation of design solutions.
Bring your VIBE
• 3+ years of experience in UI/UX design, ideally in e-commerce, entertainment, or consumer
brands.
• Strong portfolio demonstrating responsive design, visual design systems, and UX problemsolving.
• Excellent proficiency in Figma/prototyping tools and Adobe Creative Suite
• Good working knowledge of Shopify and/or other D2C e-commerce platforms
• Understanding of digital merchandising, conversion optimization, and checkout flow best
practices.
• Comfortable working in a fast-paced, campaign-driven environment with shifting priorities.
Nice to Have
• Experience designing for music artists, record labels, or fan-focused digital products.
• Familiarity with HTML5, JS, CSS.
• Passion for music, culture, and innovation.
Salary/Benefits
Benefits
• Comprehensive medical, dental, and vision coverage
• 100% coverage for out-patient in-network mental health services
• Fertility coverage for eligible medical plan participants
• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
• Student Loan Repayment Assistance and Tuition Reimbursement
• 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
• Flexible Paid Time Off (PTO) for exempt employees
• 3-weeks PTO for non-exempt employees
• 2-weeks paid Winter Break
• 10 Company Holidays (including Juneteenth and Wellbeing Day)
• Summer Fridays (between Memorial Day and Labor Day)
• Generous paid parental leave for every type of parent
Perks
• Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren't just values-they're how we work every day
Additional Information
Universal Music Group (UMG) is the world's leading music company, committed to artistry, innovation, and entrepreneurship. We operate a diverse range of businesses in recorded music, music publishing, merchandising, and audiovisual content across more than 60 countries. UMG identifies and develops recording artists and songwriters, producing, distributing, and promoting critically acclaimed and commercially successful music for fans worldwide. Famehouse, a division of UMG headquartered in Philadelphia, is a leader in direct-to-consumer (D2C) solutions, providing best-in-class services that connect artists with their fans. Famehouse powers eCommerce for UMG's labels, artists, and Bravado, as well as a select roster of third-party clients, offering a full-service solution that includes strategy, creative, storefront merchandising, fulfillment, customer service, and technology.
