Manager Guest Experience Operations Jobs in Washington DC
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102 jobs found.
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Confidential Via Staffing Firm
Market: New York Location: New York, NY
Sep 29, 2026
Full Time JobAs the senior operational leader of the organization, the General Manager, Campus and Event Operations will balance artistic ambition with sound business practices, ensuring that The Apollo continues to deliver world-class experiences, while strengthening earned revenue streams and organizational sustainability. This individual will be a key part of The Apollo's continued evolution, collaborating …
Netflix
Market: Los Angeles Location: Los Angeles, CA
Sep 28, 2026
Full Time JobThe Opportunity
Senior Manager, Ad Events and Guest Experiences role will be a part of the Global Corporate Events team. This position will be responsible for supporting the strategic planning, execution, and post-event evaluation of Netflix's advertising focused events and the guest experience at our LIVE Events. This includes a variety of events, such as: department offsites, client councils, i…
3.
Members Only
Production Manager
AEG Live
Market: Austin Location: Austin, TX
35 hours ago (PT) NEW
Part Time JobJob Summary
The Manager Production is responsible for advancing and managing all production-related aspects of assigned events and shows. This role leads the production team in developing and executing comprehensive event plans that align with contractual requirements and production objectives. The Production Manager oversees show budgets, tracks and monitors expenses to ensure financial accounta…
HOB Entertainment
Market: Boston Location: Boston, MA
Sep 28, 2026
Part Time JobGuest Services- PT- MGM Music Hall Fenway
THE JOB
The Guest Services position will protectively interact with guests to provide information and assistance on all things related to the guest having an enjoyable experience at MGM Music Hall Fenway.
WHAT THIS ROLE WILL DO
• Deliver exemplary customer service to maintain customer loyalty.
• Adapt to customer needs ensuring that they are understood,…
MSG Entertainment
Market: New York Location: Farmingdale, NY
Sep 28, 2026
Full Time JobWho are we hiring:
The Senior Manager Flight Scheduling & Administration provides day-to-day leadership for the aviation department's flight scheduling, dispatch coordination, trip administration, and operational support functions. This role reports directly to the Senior Director Aviation & Corporate Travel Operations and serves as the first-line leader for aviation dispatchers and assigned sche…
Old National Centre
Market: Indianapolis Location: Indianapolis, IN
Sep 28, 2026
Full Time JobLN Venues, Box Office Manager - Old National Centre
THE JOB
The Box Office Manager will be responsible for the day-to-day operations of the Box Office, ensuring adherence to best practices and procedures for both Live Nation's owned & operated venues and third-party venues, as needed. Proficiency in ticketing software, staff management, and guest relations is essential. Travel may be required fo…
Fenway Music Hall
Market: Boston Location: Boston, MA
Sep 28, 2026
Full Time JobSpecial Events Logistics Manager - Citizen's House of Blues & MGM Fenway Music Hall
The Role:
The Special Events Logistics Manager provides administrative support to the Sales Department, including Senior Sales Manager, Sales Managers and Logistics team; performs special projects as delegated by the Director of Sales for Citizens House of Blues and MGM Music Hall | Fenway
The Logistics Ma…
Live Oak Bank Pavilion
Market: Wilmington Location: Wilmington, NC
Sep 28, 2026
Part Time JobTHE ROLE
Live Oak Bank Pavilion is looking for fun, energetic, and music-loving people to fill this season's job openings. This is a seasonal, hourly position that works concert days only. The job begins in March with training, and the concert season will conclude in October.
Ancillary Crew Members play a key role in enhancing the guest experience by supporting all ancillary sales and operations…
United Talent Agency
Location: London, EN, GB
Sep 28, 2026
Full Time JobUTA is seeking a General Assistant to support across the Music department in our London office.
Reporting into the Music Operations Manager, you'll be responsible for administrative tasks including ticket counts, guest list management, immigration requirements for touring artists, and working closely with the Finance department on tracking payments for shows. You'll provide desk cover when Agents…
10.
Stagehand
Roxian
Market: Pittsburgh Location: Mckees Rocks, PA
Sep 28, 2026
Part Time JobStagehand - Roxian
THE GIG
US Concerts is seeking is seeking a Stagehand who will be responsible for ensuring the success of show and event productions by performing the technical aspects related to the show(s) production
WHAT YOU'LL DO
• Performs the Load-in & out of band equipment and rental equipment
• Responsible for securing required passes and tickets and prepares guest lists unde…
LiveNation
Market: Wilmington Location: Wilmington, NC
Sep 28, 2026
Part Time JobWHAT THIS ROLE WILL DO
Customer Service
• Prompt, courteous and knowledgeable customer service both in person and over the phone
• Facilitate night of show Will Call & Guest List Operations
• Troubleshooting night of show issues (Transfers, barcodes, account issues, etc.)
• Providing knowledge of upcoming events & upgrades available
• Knowledgeable on the events culture and genre
• Providing posi…
LiveNation
Market: Washington Dc Location: Bristow, VA
Sep 28, 2026
Part Time JobTHE JOB
Production Coordinator for the DC, Baltimore and Virginia markets. Support role for producing live concert events. Assisting the production manager with the process of advancing and producing shows in our region.
WHAT THIS ROLE WILL DO
• Production Coordinator for the DC, Baltimore and Virginia markets.
• Responsible for assisting the Production Manager with administrative and logi…
Versant
Market: New York Location: Englewood Cliffs, NJ
Sep 27, 2026
Full Time JobJob Description
The Opportunity
Versant Media is seeking a Production Planning Manager to support Field Operations and the successful execution of domestic and international remote productions. Reporting to the Senior Manager, Field Tech & Production – Field Operations, this role will lead production planning, budgeting, logistics, vendor coordination, and operational execution across live news,…
Flightstory
Market: Los Angeles Location: Los Angeles, CA
Sep 28, 2026
Full Time JobVIDEO PRODUCER, THE DIARY OF A CEOCOMPANY: FLIGHTSTORYTHE SHOW: THE DIARY OF A CEOREPORTS TO: HEAD OF PRODUCTION OPERATIONSLOCATION: LOS ANGELES, USA - INCLUDES GLOBAL TRAVEL
MISSION
To own the technical capture of The Diary of a CEO - the picture and sound of every recording, anywhere in the world. This person leads the crew who deliver it, so that every episode is captured flawlessly, at the s…
Truliant Amphitheater
Market: New York Location: Brooklyn, NY
Sep 14, 2026
Part Time JobTHE ROLE
Truliant Amphitheater is seeking is seeking a Guest Services Manager. The Guest Services Manager is responsible for the overall management of all ushers, ticket takers, and greeters at the venue.
WHAT THIS ROLE WILL DO
• Interviews, selects, trains, supervises, counsels and disciplines usher staff to ensure maximum guest satisfaction.
• Organizes and conducts meetings and communicates p…
Truliant Amphitheater
Market: Charlotte Location: Charlotte, NC
Sep 7, 2026
Part Time JobGuest Services Manager- Truliant Amphitheater
THE ROLE
Truliant Amphitheater is seeking is seeking a Guest Services Manager. The Guest Services Manager is responsible for the overall management of all ushers, ticket takers, and greeters at the venue.
WHAT THIS ROLE WILL DO
• Interviews, selects, trains, supervises, counsels and disciplines usher staff to ensure maximum guest satisfaction…
HOB Entertainment
Market: Boston Location: Boston, MA
Sep 14, 2026
Full Time JobSr. Operations Manager - Citizens House of Blues
THE JOB
We are seeking a motivated and experienced individual to work with the Venue Management team in Boston, Massachusetts. The Senior Operations Manager position exercises overall responsibility for facility operations, partnering with the leadership team in the market. The Operations Manager is responsible for ensuring successful executio…
MSG Entertainment
Market: New York Location: New York, NY
Sep 7, 2026
Full Time JobWho are we hiring?
The focus of this position is to provide oversight of Madison Square Garden's Guest Engagement Center which operates on a 365-day schedule. This position will report to the Director, Guest Services, and will serve as a key member of the department's management team, providing strategic leadership and operational oversight. The position will oversee staff training, performance m…
Versant
Market: New York Location: Englewood Cliffs, NJ
Sep 16, 2026
Full Time JobJob Description
The Opportunity
Versant Media is seeking a Production Planning Manager to support Field Operations and the successful execution of domestic and international remote productions. Reporting to the Senior Manager, Field Tech & Production – Field Operations, this role will lead production planning, budgeting, logistics, vendor coordination, and operational execution across live news,…
Uptown Theater
Market: Minneapolis Location: Minneapolis, MN
Sep 14, 2026
Part Time JobOperations Supervisor - Uptown Theater (Minneapolis.
THE JOB
Operations Supervisor will oversee the operations staff in-venue and support the operations manager in whatever tasks necessary.
WHAT THIS ROLE WILL DO
• This role will be on predominantly show hours with very little Non Show hours.
• Works directly with the Ops Manager and other supervisors to perform day of show duties
• Re…
LiveNation
Market: Sacramento Location: Sacramento, CA
Sep 7, 2026
Part Time JobWHAT THIS ROLE WILL DO
• Works directly with the Ops Manager and Security Supervisor to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades
• Work through and correct guest concerns and complaints regarding security and customer…
Insomniac
Market: Los Angeles Location: Calabasas, CA
Sep 14, 2026
Full Time JobInsomniac - Project Manager, Production & Operations
THE ROLE
The Production & Operations Project Manager is responsible for planning, coordinating, and executing events with a strong focus on budgeting, logistics, site management, and departmental coordination. This role ensures the seamless execution of all production-related tasks from the initial planning stages to event close-out, worki…
Punch Line Houston
Market: Houston Location: Houston, TX
Sep 7, 2026
Part Time JobOperations Supervisor- Punch Line Houston
WHAT THIS ROLE WILL DO
• Works directly with the Ops Manager and Security Supervisor to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades
• Work through and correct guest concerns and…
Ace of Spades
Market: Sacramento Location: Sacramento, CA
Sep 7, 2026
Part Time JobOperations Supervisor- Ace of Spades
WHAT THIS ROLE WILL DO
• Works directly with the Ops Manager and Security Supervisor to perform day of show duties
• Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades
• Work through and correct guest concerns and comp…
Uptown Theater
Market: Minneapolis Location: Minneapolis, MN
Sep 21, 2026
Part Time JobOperations Assistant - Uptown Theater (Minneapolis.
THE JOB
Uptown Theater and Venue Nation are seeking an Operations Assistant who will be responsible for ensuring office administrative duties are fulfilled in a timely fashion and all venue items/gear are ordered as needed and inventoried/catalogued. This role may also assist department managers with various department specific tasks. This …