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Enterprise Saas Specialist Jobs in Remote US

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1.  Customer Support Specialist
Final Draft
Market: Los Angeles Location: Burbank, CA
Nov 9, 2026
Full Time JobWhat You'll Do • Respond to and resolve customer tickets and live chats in Zendesk for Final Draft 13, 12, and 11 desktop software (Mac and Windows), the Final Draft Go apps for iOS and Android, and the Final Draft Cloud SaaS app, aiming to resolve on first contact • Gather information about problematic or unexpected program behavior, identify the cause, and provide a solution or hands-on guidance…