Customer Service Representative Jobs in Albany NY

Part Time JobGeneral Description: The Part-Time Box Office Support Representative provides centralized guest assistance through phone, live chat, and designated event entrance locations. This role supports ticket sales, ticket troubleshooting, account assistance, and event information requests while helping ensure a seamless guest entry experience. RESPONSIBILITIES include but are not limited to: Guest Exper…

Part Time JobGuest Ambassador (Huntington Bank Pavilion) THE JOB Huntington Bank Pavilion is seeking a Guest Ambassador for the Guest Services department. The Guest Ambassador will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. • Communicate venue information about policies and procedures to guests as they prepare …

Full Time Job The Employee Service Center (ESC) Supervisor oversees daily operations within the Employee Service Center, owning HelpDesk performance, queue management, and service levels. The Supervisor manages ESC Leads, who directly support and guide Employee Service Center Representatives, while serving as the primary escalation point for complex employee issues. The Supervisor also partners with business …

Full Time JobSXSW Conference Coordinator Job Purpose This role is essential in ensuring the seamless execution of Innovation Conference processes and production. The Coordinator will support the team year-round by managing communication with speakers and organizers, facilitating programming projects, and providing key support throughout the advancement process to ensure the timely and successful delivery of S…

Full Time JobJob Title: Remote Broadcast Technician Department: Programming Reporting To: Vice President Programming Employment Type: Part-Time Location(s): St. Luois, MO Work Arrangement: Onsite Responsibilities What You'll Do: • Maintain readiness of all promotional equipment and station vehicles. • Develop and maintain organizational procedures for broadcast equipment. • Engineer a…

Full Time JobJob Title: Sales Assistant Department: Sales Reporting To: Vice President, Sales Employment Type: Full -Time Location(s): St. Luois, M.O. Work Arrangement: On-Site Overview: The Sales Assistant provides administrative support to Sales Managers and Account Executives. This high-energy position works closely with other departments and clients while juggling multiple projects in a fast-pac…

Full Time JobSenior Manager, Strategic Operations - Marketing Company Description Job Description We are searching for a Senior Manager of Strategic Operations to guide our approach to project management, workflows and cross-functional coordination of all Portfolio Marketing team projects. The role goes beyond to-do lists and timelines – it's about driving clarity, efficiency, and quality across compl…

Full Time JobJob Title: Promotions Assistant Department: Promotions Reporting To: Promotions Director Employment Type: Part Time Work Arrangement: On-site/Hybrid Job Description: Are you interested in breaking into the broadcast industry in Rochester? Must be a ''people person'' who can work a flexible schedule, is available nights and weekends, and is highly motivated, responsible, and friendly. We …

Part Time JobOperations Supervisor-Satellite Music Hall WHAT THIS ROLE WILL DO • Works directly with the Ops Manager and Security Supervisor to perform day of show duties • Respond to all elevated staff/guest inquiries and or concerns regarding all shows, artist meet and greet packages, amenities including Foundry access as well as our VIP program and seat upgrades • Work through and correct guest concer…

Part Time JobThe Role: The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Job Functions: • Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls to help resolve our customer concerns through analysis to determine the most effective resolution. • Adapt to c…

Part Time JobVenue Admin- Satellite Music Hall THE JOB The receptionist will interact with guests to provide information in response to inquiries about products and services and to handle and resolve complaints. WHAT THIS ROLE WILL DO • Office Duties: include but are not limited to; basic secretarial duties such as; answering/returning phone calls, emails regarding guest complaints, questions, commen…

Part Time JobEmployee Service Center Representative (Part-Time) – Sphere Who are we hiring? The Employee Service Center Representative serves as a vital link in the day-to-day operations in our Employee Service Center department. The Employee Service Center Representative provides comprehensive support to our frontline Venue employees throughout all MSG company venues; offering assistance via various cha…

Part Time JobGuest Services (VB Amphitheater) The Role: The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Job Functions: • Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls to help resolve our customer concerns through analysis to determine the most…