Customer Service Representative Jobs in Albany NY

Full Time JobBusiness Representative (Entertainment Contracts) Responsibilities What You’ll Do The Business Representative will sign producers to the various Theatrical collective bargaining agreements, and provide contract information to producers, members, and members' representatives. This role may also enforce contracts, research and files claims, as well as participate in outreach and educational event…

Full Time JobGeneral Description: The Ticket Operations Representative is responsible for executing best practices as outlined by the Senior Ticket Operations Representative. The ideal candidate will understand the sales process and have a desire to begin a career in operations. The Ticket Operations Representative will work with various departments within the venue as well as external event promoters for 3rd …

Full Time JobJob Title: Regional Digital Account Executive Department: Sales Reporting to: Corporate Digital Sales Leadership Employment Type: Full Time Locations: Alabama, Florida, Georgia, Louisiana, North Carolina, South Carolina, Texas, Wisconsin Work Arrangement: This role is a remote position open to individuals located in Alabama, Florida, Georgia, Louisiana, North Carolina, South Carolina, Texas…

Part Time JobThe Role: The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Job Functions: • Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls to help resolve our customer concerns through analysis to determine the most effective resolution. • Adapt to c…

Part Time JobThe Role: The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Job Functions: • Deliver exemplary customer service to maintain customer loyalty. Answer inbound calls to help resolve our customer concerns through analysis to determine the most effective resolution. • Adapt to custome…

Full Time JobJob Description: The Global Member Services Representative provides customer service to ASCAP’s members via telephone, email and ASCAP’s proprietary online account management system (Member Access). The position serves the goals of the ASCAP Global Members Services department in ensuring ASCAP writers, publishers, and internal partners receive the best experience possible. Areas of Responsib…

Full Time JobJob Summary AXS is seeking a Customer Care Representative to join our team in Frisco, TX and Scottsdale, AZ. You must be able to answer phones to respond to general customer inquiries, invoice questions, and customer complaints. Project a professional company image through phone interaction. Essential Functions • Manage large amounts of multi-line inbound calls in a timely manner with a phone ad…

Part Time JobWho are we hiring? The Guest Experience Representative (GER) provides personalized guest service and creates positive and memorable guest experiences during events, and pre/post events. What will you do? • Greets and welcomes guests to the venue, scans tickets and assists guests with navigating the venue efficiently and professionally. • Greets and validates guest entry into premium areas and wo…

Part Time JobGeneral Description: The Part-Time Box Office Support Representative provides centralized guest assistance through phone, live chat, and designated event entrance locations. This role supports ticket sales, ticket troubleshooting, account assistance, and event information requests while helping ensure a seamless guest entry experience. RESPONSIBILITIES include but are not limited to: Guest Exper…

Part Time JobVenue Ticketing Representative (PT) We are currently seeking an enthusiastic and customer focused Representative to provide a primary level of assistance to customers and fans at the Frost Bank Center Box Office. Venue Ticketing Representatives will have the opportunity to deliver high customer satisfaction while selling tickets, fulfilling will call orders, answering incoming calls and resolving…

Full Time Job The Employee Service Center (ESC) Supervisor oversees daily operations within the Employee Service Center, owning HelpDesk performance, queue management, and service levels. The Supervisor manages ESC Leads, who directly support and guide Employee Service Center Representatives, while serving as the primary escalation point for complex employee issues. The Supervisor also partners with business …

Part Time JobPLEASE NOTE THIS POSITION IS FOR THE UPCOMING SEASON OF 2026-27. WE WILL NOT START THE INTERVIEWING PROCESS UNTIL MID-AUGUST WITH AN ANTICIPATED START DATE OF MID-SEPTEMBER. Have you ever thought about working in sports? What our Part-Time hiring process is like: While every position is different, our part-time hiring process is typically a two-step process, sometimes more depending on the nat…