Audiovisual Support Engineer

This is a Full Time Job

Nashville - 1201 Demonbreun

The ideal candidate will possess patience, empathy, and a positive attitude while working directly with end-users, to support daily office meetings, scheduled weekly events, and any supplementary desktop support, as applicable. Strong experience in live sound production and mixing is an absolute requirement. Experience in corporate/integrated audiovisual systems is a strong plus. IT/Desktop support experience is also a plus, but not required.

The Audiovisual Support Engineer plays a critical role by directly supporting all team members, clients, and client business teams, providing technical proficiency in live sound production, a strong awareness of room acoustics, live sound mixing, knowledge and experience with wireless/RF transmission, stage management and level controls, technical knowledge and aptitude for general audiovisual systems, and the ability manage stage production in a compressed time frame. The successful candidate must be detail-oriented, maintain a strong work-ethic, possess exceptional communication skills, confidence in his/her technical abilities, and enjoy working in a highly iterative, agile and fast-paced environment, while maintaining the ability to work well under pressure while prioritizing multiple requests.

This role will report to the IT Manager based in Nashville.

Role Summary:
• Full production support, setup, and tear-down of a small-venue live production system
• Live event mixing and monitoring
• Daily conference room meeting setups and management
• Maintenance and troubleshooting of in-house/conference room AV systems
• Coordination with AV vendor for maintenance and higher-level AV service needs
• Update and maintenance of conference room computers and peripherals
• Coordination of meeting details and content needs with end users
• Running of meeting content, when required
• Cross-coordination with Global AV team for wider-company meetings and events
• Remote meeting support and setup for other primary offices, as needed
• Support for all-company meetings and events in which the Nashville office participates
• Coordination and daily/weekly reporting on systems and activities to Nashville IT Manager
• Consistent and reliable communication and follow-up with all Nashville and WME end-users on all related requests and meetings
• Advise and recommend on any performance, hardware, or process improvements, including audiovisual, lighting, streaming, live audio recording, and other potential services.

Requirements
• Minimum 3-5 years experience in live audio/event production as primary FOH and PM, including digital mix console, digital audio transport (Dante, etc.), wireless/RF systems, lighting and lighting control, general audio reinforcement principles, and PA system equipment and usage
• Experience with live audio recording and streaming is a plus
• Experience with integrated audiovisual/conference systems highly preferred
• Exceptional communication skills and attention to detail
• Ability and confidence to work in compressed time frames with a wide range of clients and production needs
• Experience in IT/Desktop support a plus, but not required