Inside Sales Representative

This is a Full Time Job

Inside Sales Representative (Limited Term)

The Washington Nationals are seeking motivated, goal-oriented individuals to join our Inside Sales Department. Reporting to the Manager of Inside Sales, this limited term position is part of a structured development program designed to prepare entry-level professionals for a successful career in sports sales.

Inside Sales Representatives will take part in an immersive training curriculum focused on mastering the art of full-menu sales, including season tickets, partial plans, group packages, and premium hospitality. This hands-on experience serves as the foundation for long-term growth and advancement within both the Nationals organization and the broader sports industry.

This is a full-time, limited term position of up to 9 to 12 months in duration. This is an exceptional opportunity to build a rewarding career in professional sports.

Essential Duties and Responsibilities:
• Generate new business through the sale of full season plans, partial plans, group tickets, and premium seating, including nightly suites.
• Build and maintain relationships with current and prospective clients through proactive outreach, including but not limited to outbound calls, face-to-face appointments, and ballpark tours.
• Participate in sales events and initiatives designed to drive new business and engage prospective clients.
• Consistently meet or exceed daily and weekly outbound activity and touchpoint goals as set forth by the Manager, Inside Sales.
• Meet and exceed monthly and annual sales targets as established by the Manager, Inside Sales.
• Deliver exceptional customer service both over the phone and in person at Nationals Park, ensuring a first-class experience for all fans and partners.
• Represent the Washington Nationals with professionalism, demonstrating strong communication skills and the ability to engage effectively across all levels of the organization.
• Achieve monthly performance benchmarks in activity, productivity, and revenue as defined by Ticket Sales and Service leadership.
• Maintain accurate records of all client interactions, touchpoints, and sales opportunities within the organization's CRM system to ensure data integrity and follow-up accuracy.
• Nurture and manage an accurate sales pipeline to ensure visibility and accountability throughout the sales process.
• Fulfill assigned game day responsibilities, including client visits, assisting at sales tables, and responding to inbound inquiries.
• Participate in key year-round fan engagement events as assigned by Ticket Sales and Service leadership.
• Represent the Washington Nationals at offsite community and networking events to promote ticket opportunities and enhance brand presence.
• Perform other duties as assigned.

ExperienceRequired
• • Must successfully clear a background check.
• • Must have U.S. work authorization.
• • The employee may be required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.
• • While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs.
• • Employee will be exposed to inclement weather of varying degrees.
• • Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue.
• • Work will require weekend/holiday and/or evening work.
• • Working conditions are normal for an office environment.
• • Proficient in the following software programs: Microsoft Word, Excel, and PowerPoint.
• • This position requires some traveling around the ballpark to visit clients during home games, with the ability to escort and show clients different fan experiences across Nationals Park.
• • Ability to display high level of integrity, positivity, and be self-accountable in all aspects of the job.
• • Ability to work well independently and in a team environment.
• • Strong work ethic and passion to build a career in professional sports sales.
• • Strong communication skills as well as very strong interpersonal skills.
• • Attention to detail including excellent time management and organizational skills.

Preferred
• • Professional sales experience.

EducationRequired
• Bachelors or better

BehaviorsRequired
• Enthusiastic: Shows intense and eager enjoyment and interest
• Team Player: Works well as a member of a group
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

MotivationsRequired
• Self-Starter: Inspired to perform without outside help