Summer Intern - Retail Event Specialization

This is a Part Time Unpaid Internship

The Intern, Retail Event Specialization supports the full scope of USA Baseball's retail operations, including the official online shop (USABaseballShop.com) and satellite stores at various USA Baseball events throughout the year, including the National Team Championships – Arizona.

Position Details:
• Full-time hours (40 hours/week)
• Duration: June– July 2026
• On-site work required

In This Role:
As an Intern, Retail Event Specialization, you will gain hands-on experience in merchandising, supply chain logistics, customer service, and e-commerce operations while contributing to the success of USA Baseball's retail enterprise. You may:
• Recruit, interview, hire and train a staff of hourly associates to assist in daily operations at the Team Store in Arizona.
• Oversee inventory, shipping and tracking of officially licensed merchandise for the USA Baseball National Teams Championship - Arizona event from the time it's shipped from North Carolina prior to the start of the event to the time any unsold merchandise is returned at the conclusion of the event.
• Responsible for complete set up and break down of the USA Baseball Team Store in Arizona within the event timeline parameters.
• Develop a thorough understanding of how to use the Shopify Point of Sale system.
• Manage the USA Baseball Team Store in Arizona for the duration of the event – includes assisting with daily opening and closing procedures, restocking and ensuring merchandise is always neatly and properly displayed.
• Regularly monitor merchandise inventory.
• Provide excellent customer service to all guests of the Team Store regarding the items sold and surrounding area information. Ensuring utmost product understanding to offer product suggestions and recommendations to guests when assistance is needed.
• Support the Director, Retail Operations and Coordinator, Retail Operations and complete any administrative duties as necessary.

Qualifications:
Worried that you do not meet every single requirement on the list below? Don't be. If you're excited about this opportunity and our mission, we want to hear from you! Apply even if you don't check all the boxes!
• You have at least one year of retail experience.
• You are highly organized with strong attention to detail and a passion for delivering excellent customer service.
• You have strong proficiency in Microsoft Excel and Microsoft Word.
• You are flexible, adaptable, and comfortable taking on new responsibilities as assigned.
• You can communicate clearly and effectively with a variety of audiences.
• You are available to work weekdays and weekends during USA Baseball events at the National Training Complex.
• You are available to travel to off-site event locations across the United States, as needed.
• You can lift and carry up to 50 lbs.
• You are in pursuit of or have completed a bachelor's or master's degree.
• You can successfully complete a background check prior to employment.

Preferred:
• Experience in retail management, merchandising, supply chain logistics, or e-commerce operations.
• Familiarity with Shopify or other e-commerce platforms.
• Experience supervising part-time or seasonal staff.
• Strong visual merchandising skills and an eye for brand presentation.

Compensation:
Hourly

Job Questions:
• Are you local to Peoria, AZ?
• If selected for this position and you are not a local candidate, would you be willing to relocate?
• Do you have any obligations or scheduling conflicts during the spring/summer of 2026? If yes, please elaborate.
• Do you have at least 1 year of experience working in retail and/or customer service? Please elaborate.
• What skills do you possess that make you a good fit for this position?
• At USA Baseball we encourage you to apply to as many internship positions that you find a genuine interest in. If you decide to apply to more than one USA Baseball position, please list them here.