Property Services Supervisor
Universal Music Group
Hayes, LAThis was removed by the employer on 3/31/2020 10:22:00 AM PST
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Full Time Job
Description
Job title: Property Services Supervisor
Responsible to: Director of Property Services
Department: Property Services
Location of work: Universal Music Hayes and other London Sites
The A Side: A Day in The Life
The UK Property Services department looks after all building and facilities services across Universal Music Groups’ UK property portfolio. Our mission is to deliver a dynamic and innovative service that goes above and beyond to meet their needs.
The Property Services Supervisor will be permanently based at Universal Music West London Site (UMWLS) but will also be required to visit the main UK office at 4 Pancras Square from time to time as required.
We deliver a quality service to staff and visitors alike, thinking in proactive and creative ways to drive value and service within a fun and creative environment.
The Property Services Supervisor will be directly responsible for the management and operational delivery of the following services:
• Maintenance & engineering
• Contractors management
• Building projects (fit out, office changes) and fabric works
• Fire safety and systems
• Health & Safety
• PPMs
• Building fabrics
The Property Services Supervisor must have a strong understanding of all services provided at UMWLS: Maintenance & Engineering, Fabrics, Cleaning, Security, Project Management, Landscaping.
The individual will have previous experience working with all areas of M&E, including chillers, FCUs, controlled environments, gas suppression and smoke detection systems.
They will be responsible for ensuring that the site is managed effectively, and all systems are working to their optimum ability to ensure the controlled environment is kept within set parameters.
Responsibilities
will also include:
• Creating a PPM schedule and working with contractors to ensure all tasks are kept up to date, including; Fire systems, Chillers, AHUs, BMS, Boilers, Electrics, Security systems and Water testing
• Project management
• Contractor management
• Health & Safety - Providing a safe and healthy environment for UMG’s employees and visitors
• Fire strategy implementation
• RAMS creation and management
• Day to day handy man responsibilities: Painting, Changing light bulbs, Building fabrics, Moving palettes
• Fit out/renovation projects
• Being on hand to respond to issues/emergencies, including out of hours
• Working closely with off site management team
• Ensuring the site is compliant with current legislation
Sustainability:
Sustainability is at the heart of what we do, and the Property Services Team is committed to reducing our carbon footprint and always looking at ways to reduce our impact on the planet. The Property Services Manager will be leading the way by questioning status quo and finding innovating answer to improve our systems while ensuring the best option for the business.
4 Ps for 4PS:
People – Get to know our people. They’re the soul of the business
Professionalism – Know the business, act with integrity and be respectful to everyone
Presentation – Be the face of the business: friendly, helpful and welcoming
Passion – Bring enthusiasm, energy and, most of all, a sense of fun
The B Side: Skills & Experience
Be Knowledgeable
• Understand Gantt charts and project management tools
• Previous experience of managing Facilities / Property Services within an organisation
• Previous experience of managing sensitive assets (artwork, master tapes, museum items, etc.), desirable
• Sound knowledge of managing outsourced service providers
• Previous experience in project management
• Excellent problem-solving skills
Be Organised
• Experienced user of FM performance measurement systems
• Knowledge in setting up facilities systems and procedures
• Set a structured work method by implementing sound procedures
• Lead from the front by being punctual and working to the highest standards possible
Be Collaborative
• Proven experience of managing a large complex site
• Working closely with the onsite and offsite management teams
• Enabling a culture of open, informed decision making
• Communicate and influence effectively at all levels
Person Specification
• Previous experience working within Facilities Departments
• A driving license and car
• Proven track record of managing out-sourced services
• Ability to work effectively both independently and as part of a team.
• Exceptional diplomacy and Influencing skills with good written and verbal communication and presentation skills
• Proactively promotes and drives change
• Achieves results through clear leadership and team working
• Ensures appropriate professional working standards are maintained
• Strong negotiating skills
• Member of the British Institute of Facilities Management (BIFM), desirable
• Holds NEBOSH and or IOSH H&S certificate
Bonus Tracks: Your Benefits
• Group Personal Pension Scheme (between 3% and 9%)
• Private Medical Insurance
• 25 paid days of annual leave
• Interest Free Season Ticket Loan
• Holiday Purchase scheme
• Dental and Travel Insurance options
• Cycle to Work Scheme
• Salary Sacrifice Cars
• Subsidised Gym Membership
• Employee Discounts (Reward Gateway)
Just So You Know…
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive and exhaustive statement.