Post Room Assistant

This is a Full Time Job

Post Room Assistant (6 Month Fixed Term Contract)DescriptionTitle: Post Room Assistant (6 Month Fixed Term Contract)
Responsible to: Property Services Manager
Department: Property Services
Location of work: 4 Pancras Square, Kings Cross It's the passionate and dedicated team at Universal Music UK who help make us Britain's leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.The A Side: A Day in The LifeTo assist in all aspects of the smooth and efficient running of the post room at 4 Pancras Square. To proactively seek to maintain excellent standards of work and housekeeping in all areas of responsibility.The B Side: Skills & ExperienceBe Operational
• Continually act upon jobs allocated to Post room on the QFM Helpdesk System
• Complete all QFM jobs in a timely manner, minimising overdue requests, and keeping the requestor (and helpdesk as appropriate) continually informed of progress
• Receive, sort & distribute all incoming deliveries into the post room, including signing for packages. Deliver all mail to floors on time, and packages to individual occupants
• Ensure all outgoing mail is collected and prepared for dispatch on time, including all internal and external post & courier packages for collection as per set procedures
• Franking mail with correct postage
• Logging all incoming courier deliveries to Package Zen software
• Escalate any complaints or problems to the Post Room Supervisor as necessary
• Ensure daily proactive collection of scrap CD & DVD product to ensure no build up around collection points. Process removal to Milton Keynes
• Carry out daily checks and re-stocks of paper and toners in resource areas, and consumable supplies in kitchen cupboards, ensuring stocks are always maintained neatly, and orders are placed when required
• Carry out first line repair on photocopiers and call out maintenance company as and when required, documenting and chasing all call outs to expedient completion
• Ensure post room and stock areas are kept in a neat & tidy fashion, with all walkways clear at all times
• Update pigeon hole tags in post room and resource areas following moves & changes
• Assist wider facilities team and carry out any other reasonable instructions as required by the Post Room Supervisor and Facilities Team
• Deputise for Post Room Supervisor in their absencePerson Specification
• Good communicator / friendly
• Well organised
• Team player
• Attention to detail
• Time management skills
• Flexible and pragmatic approach to work
• Ability to action direct instructionsBonus Tracks: Your Benefits
• Group Personal Pension Scheme (between 3% and 9%)
• Private Medical Insurance
• 25 paid days of annual leave
• Interest Free Season Ticket Loan
• Holiday Purchase scheme
• Dental and Travel Insurance options
• Cycle to Work Scheme
• Salary Sacrifice Cars
• Subsidised Gym Membership
• Employee Discounts (Reward Gateway)Just So You Know...The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive and exhaustive statement.