Music Licensing Associate
Universal Music Group
Santa Monica, CAThis was removed by the employer on 3/21/2019 6:22:00 PM PST
Not to worry we have many other jobs on the site;
Browse all jobs
Browse the Assistant and Entry Level Category
Browse the Marketing Category
Browse the Music Category
Search for Music Licensing Associate jobs in Santa Monica-CA
Search all Music Licensing Associate postings
Full Time Job
Description
Job Functions:
This position assists with driving revenue through administrative support for the Music Licensing team.
Provide Administrative and Operational Support by assisting and processing any client and account executive requests.
• Research Client (s) existing and potential work references to determine music needs
• Continue to build and nurture any new / current relationship with all clients, while providing first class customer service.
• Providing frontline support and resolution for any / all customer service issues, and serving as back up support for Music Licensing Executives and other Support team members when they are out of the office.
• Other duties include generating reports and completing special projects as needed.
• Adhering to all company compliance standards and policies and taking all the required training as requested.
Leads
• Entering, searching and/or distributing leads to the Sales team in a timely manner. Ensuring the Lead tracker and CRM is updated accurately and in a timely manner.
• Research music user contacts/decision makers for Music Licensing Executives
Contract / Account Management
• Serving as a liaison between clients and other supporting departments.
• Processing and managing contracts /needledrops for billing, escalations, marketing materials distribution and other requests.
• Contacting clients to ensure they are knowledgeable / trained on the company’s available resources. This is for specific or adhocrequests.
• Responsible for obtaining all required approvals as it relates to processes.
• Sending music tracks to clients and providing copyright information as needed.
CRM Database Management
• Maintaining the CRM database to company standards and policies
• Ensuring all company / customer / contract information is entered accurately, consistently and in a timely manner.
• Processing and evaluating Quarterly Reporting and Cue Sheets.
• Other duties include generating reports and completing special projects as needed.
Job Requirements:
Skills/Abilities:
• Experience interfacing with clients in a customer service capacity or a sales environment required
• Strong written and verbal communication
• Ability to multitask
• Works well in a fast-paced environment
• Self-starter who is good with teamwork
Education:
• Bachelors Degree preferred
Universal Music Group is an Equal Opportunity Employer.
Disclaimer
This job description only provides an overview of job responsibilities that are subject to change.