Manager, Vendor Management & CSR
Universal Music Group
Woodland Hills, CAThis was removed by the employer on 7/18/2016 12:21:00 PM PST
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Full Time Job
Job Summary:
Universal Music Group (UMG) is the world's leading music company. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audio-visual content in more than 60 countries. Our vast catalogue of recordings and songs stretches back over a century and comprises the largest, most diverse and culturally rich collection of music ever assembled. Knowing that music, a powerful force for good in the world, is unique in its ability to inspire people and bring them together, we work with our artist and employees to serve our communities. We are the home for music's greatest artists, innovators and entrepreneurs. Together we are Universal Music Group.
We are currently seeking an exceptional Manager for our Vendor Management Office (VMO). This position reports to the Senior Director and is responsible for supporting the VMO and our U.S. business units with the operational aspects of vendor oversight and Corporate Social Responsibility (CSR) compliance. The VMO's guiding principle is to support UMG in obtaining the greatest value from vendor contracts and ensure that procurement activities r eflect our commitment to CSR.
Job Functions:
Vendor Management/CSR st
• 1 line approval for addition of new suppliers into online procurement system (Uniport) and SAP Business Warehouse
• Vendor classification
• Contract review for key metadata , SLA deliverables and CSR data
• Documentation of contract attributes
• Contract on-boarding to SharePoint
• Master calendar maintenance
• Index terms/clauses library maintenance
• Liaise with Senior Director and business owners to ensure scheduling of activity/renewals and SLA deliverables are in line with policy
• Creation of preferred supplier list of contracted suppliers
• Participate in development of and enhancement of CSR reporting
• Exception and escalation reporting
• Supports departmental and/or organizational strategy development
• Provides clear concise verbal or written reports of vendor performance or action plans
Customer Service
• To be the point of contact to the business wishing to:
o Know which suppliers to use for a given product / service
o Require governance/vendor management support
o Requesting information on procurement policies
o Understand the supplier CSR process
• To service inquiries from the US business via email, telephone, face to face contact
• Respond to customer contacts and log contact points and resolve each one to successful conclusion
• To triage requests to suitable policies/tools or contacts within the business
• To complete reporting relevant to role and suggest improvement initiatives
• Leads or supports departmental initiatives and change management activities
Job Requirements:
Skills/Abilities:
• Meticulous attention to detail
• Demonstrates excellent verbal, written, presentation and communication skills
• Interacts effectively with all levels at UMG and externally with vendors as required
• Independent, self-motivated and results-oriented, including the ability to prioritize several conflicting demands to achieve
optimum performance while maintaining a sense of urgency
• Ability to identify and cultivate relationships with key stake holders, representing a broad range of functions and levels
• Strong communication skills, with the ability to speak clearly and express self in groups and one-to-one conversations
Experience:
• 5 years relevant experience including vendor management with accountability to measure output
• Experience in an IT Vendor Management Office, preferred
• Contract review (business terms)
• Project Management
• Vendor and vendor portfolio management
• Vendor SLA/performance monitoring
• Contract risk management
Education:
• Bachelor's degree Finance, Business, or a related field
• Intermediate to advanced skills with the following applications preferred:
o SAP Business Warehouse
o SharePoint
o MS PowerPoint
o MS Excel (advanced, required)
o MS Word
o Adobe Acrobat Pro
Universal Music Group is an Equal Opportunity Employer.
Disclaimer
This job description only provides an overview of job responsibilities that are subject to change.