Global Controls and Assurance Manager

This is a Full Time Job

Universal Music Group's Global Controls & Assurance (GCA) Department is a global team of professionals responsible for defining UMG's ICFR framework, internal control requirements, and related guidance and training. Our team is responsible for:
• Assessing the design and ongoing effectiveness of the company's internal controls;
• Identifying, evaluating, and supporting the mitigation and remediation of risk;
• Providing consultative support to Operating Companies and management;
• Driving continuous improvement, integration, and transformation initiatives; and
• Developing talent through coaching, collaboration, and knowledge sharing.

How you'll CREATE
• Drive and lead the day-to-day execution of Global Controls & Assurance initiatives, including internal audit initiatives, internal controls over financial reporting/SOX compliance, risk assessments, maturity assessments, and related control assurance activities across UMG Operating Companies, Corporate functions, and key business areas.
• Manage initiatives or workstreams from planning through completion, including scope, timelines, quality, deliverables, status reporting, stakeholder communication, and timely escalation of risks, delays, or obstacles.
• Lead teams in process and controls services by setting expectations, coordinating work, reviewing deliverables, and confirming that conclusions are evidence-based, methodology-aligned, and action-oriented.
• Coach, mentor, and develop junior staff and team members by providing feedback, supporting development goals, and creating opportunities for on-the-job training and knowledge sharing.
• Develop and maintain a positive, productive, collaborative professional relationship with the business and project teams to provide well-coordinated and consistent high-performance results.
• Identify key risks and controls by monitoring changes in company operations, assessing emerging risks, evaluating business process and IT control environments, and translating risks into practical control recommendations.
• Evaluate and enhance controls around business processes and IT environments by developing, optimizing, and executing test plans to evaluate the design and operating effectiveness of entity-level, process, IT general, and application controls.
• Utilize technology, data analytics, and innovative approaches to improve the efficiency, effectiveness, and quality of control assurance activities, reporting, testing, and stakeholder communication.
• Develop and review audit programs, testing steps, working papers, internal control reports, remediation plans, and related deliverables to confirm alignment with initiative objectives, risk areas, and control requirements.
• Identify and clearly communicate observations, root causes, recommendations, leading practices, and performance improvement opportunities that strengthen governance, risk management, control processes, and overall business outcomes.
• Provide objective advice and practical guidance to Operating Companies, Corporate functions, and Business Units to improve control processes, documentation, remediation execution, and readiness for assurance activities.
• Build trusted relationships with senior stakeholders, management, IT, compliance teams, external partners, and initiative teams; communicate risk and control themes clearly and influence action in sensitive situations.
• Manage the day-to-day co-sourcing relationship with external service providers, including monitoring the quality, consistency, and timeliness of their work.
• Contribute to methodology, training, thought leadership, and continuous improvement activities that strengthen GCA delivery quality and team capability.
• Travel as needed domestically and internationally, including leading work on-site.

Bring your VIBE:
• A minimum of five (5) years of experience in assurance, controls, and/or or operational roles with a focus on performing internal audits.
• Bachelor's degree from an accredited college/university in an appropriate field, such as Accounting, Finance, Management Information Systems, Computer and Information Science, or a related discipline.
• CPA, CIA, CISA, or other relevant professional certification is preferred.
• Advanced problem solving and analytical skills with proven ability to use data effectively to identify and resolve issues.
• Ability to identify observations and recommendations for business operations and control issues in correlation with key risk disciplines, including financial reporting, regulatory, and operational
• Advanced risk, controls, accounting and / or information technology operations knowledge, as well as strong understanding of governance and internal control regulations and frameworks, including COSO, SOX, and COBIT; understanding of U.S. GAAP and IFRS is preferred
• Previous experience leading teams and managing projects, and accustomed to taking an active role in executing projects
• Excellent verbal, written, and interpersonal communication skills, with the ability to interact effectively with various levels across the organization and influence stakeholders.
• Commitment to operational excellence, quality, continuous improvement, and innovation in how assurance work is delivered.
• Fluent English required; another language is an advantage
• Ability to travel up to 25% domestically and internationally; must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.