Job Description
This is a Full Time Job
Downtown Music Publishing is looking for a Global Client Services Director, to join the team and support our growing base of music publishing clients!
How you'll CREATE:
• Serve as an internal advocate for Downtown clients
• Interact across departments at Downtown Music Publishing
• Create data-based reports highlighting royalty, copyright, and sync information to be share both internally and externally
• Maintain department data resources such as Airtable, Google Drive and Salesforce
• Assist with onboarding and maintenance procedures for new and existing clients
• Handle client correspondence in a professional and timely manner
• Stay informed on industry happenings to better understand how changes can affect our business
Bring your VIBE:
• General knowledge or coursework in music business (publishing knowledge is a plus)
• Professional work experience in the music industry
• Ability to prioritize tasks and work efficiently to meet deadlines
• Very strong written and interpersonal communication skills
• Attention to detail, self-motivator with an inquisitive mindset
• Must possess strong problem-solving skills and the ability to make judgment calls
• Proficiency using Microsoft Suite / Google Suite / computer
• Experience with computer programs such as Salesforce, Airtable, Music Maestro, preferred
• Ample opportunities to work collaboratively across our various businesses
• The opportunity to work in a collaborative environment full of innovative, passionate, and happy people
• Collaborative, open, welcoming, and inclusive culture
Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.
Job Category:Commercial Services
Salary / Benefits
$77,350 - $100,000 /year USD The actual base salary offered depends on a variety of factors. Benefits • Comprehensive medical, dental, and vision coverage • 100% coverage for out-patient in-network mental health services • Fertility coverage for eligible medical plan participants • Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to 720) • Student Loan Repayment Assistance and Tuition Reimbursement • 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution • Flexible Paid Time Off (PTO) for exempt employees • 3-weeks PTO for non-exempt employees • 2-weeks paid Winter Break • 10 Company Holidays (including Juneteenth and Wellbeing Day) • Summer Fridays (between Memorial Day and Labor Day) • Generous paid parental leave for every type of parent Perks • Collaborative, open, welcoming, and inclusive culture • Opportunities to work collaboratively across various
Additional Information
Universal Music Group (UMG) is the world's leading music company, dedicated to artistry, innovation, and entrepreneurship. Operating in over 60 countries, UMG engages in recorded music, music publishing, merchandising, and audiovisual content. The company identifies and develops recording artists and songwriters, producing, distributing, and promoting critically acclaimed and commercially successful music. Downtown Music, owned by Downtown Music Holdings, is a modern global music company focused on creating a more equitable music industry. It serves as a preferred partner for renowned songwriters, established music catalogs, and emerging artists, offering tailored distribution, publishing administration, creative marketing, and finance solutions to support entrepreneurial creators and their partners.