E-Commerce Store Manager
Universal Music Group
Philadelphia, PAThis was removed by the employer on 11/7/2018 6:21:00 AM PST
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Full Time Job
Description
Job Functions:
• Store Management:
• Lead project management for several FH managed Ecommerce shops
• Maintain positive working relationships with clients and partners
• Oversee the setup and launch of new client stores and products, including successful completion of the appropriate setup/checklists as needed
• Update products, descriptions, images, and other customer facing information
• Ensure the store front end functionality is optimized
• Coordinate product restocks
• Manage logistics for pre-order projects
• Lead on select D2C Accounts as needed
• Handle one off platform wide updates to all shops as needed
• Logistics and Order Management:
• Continually monitor shipping rates for accuracy
• Work with fulfillment partners and customer service team to provide efficient customer experiences
• Manage comp shipment requests
• Manage inventory levels and inventory reporting
• Work with several warehouses to ensure timely, effective product delivery
• Communicate effectively with the customer service team any expected issues, new projects ect to ensure they are properly equipped to handle in-bound requests on managed stores
• Reporting:
• Conduct periodic reports for each client
• Conduct weekly inventory reports
• Use sales reports to make recommendations to drive revenue for clients
• Merchandise Production:
• Work with Merchandising Production Manager on Product sourcing
• Logistics, ordering, PO creation
• Coordinate shipping & handling of merch production runs
• Coordinate product re-orders
• Seek out partnerships with appropriate production & specialty merchandise companies across all clients
• Work with marketing account teams to ideate and create unique, topical merchandise for clientele
Job Requirements:
Skills/Abilities:
• Must have experience or knowledge of various e-commerce platforms including Shopify, Magento, and PayPal
• Must be extremely detail oriented.
• Intermediate knowledge of inventory and sales reporting
• Strong math and analytical skills
• Proficient in Excel & Microsoft Office
• Self-starter who can complete tasks with minimal supervision
• Some experience or knowledge of various e-commerce platforms including Shopify, Magento, and PayPal
• Very strong communication skills
• Works well with a team
• Highly organized
• Good with tight timelines and strict deadlines
• Motivated, takes initiative, and is looking to grow within the company
• Easily adjusts to shifting priorities
• Photoshop experience is a plus
• Trustworthy with sensitive information
Experience:
• 1-3 years’ experience in merchandising, ecommerce, supply chain, music business, or related field required
Education:
• Bachelor’s degree in business, merchandising, or a related field.
Universal Music Group is an Equal Opportunity Employer.
Disclaimer
This job description only provides an overview of job responsibilities that are subject to change.