Campaign Manager

This is a Full Time Job

Famehouse is seeking a Campaign Manager to join our team. This role will report into Famehouse and be based out of the Philadelphia offices with consistent travel to our New York office. The role will be working closely with our VP of campaign management and will help lead the execution of D2C and merchandise campaigns across eCommerce. You will play a central role in a cross-functional team of D2C and merch experts, ensuring all US & global teams are aligned and executing to plan. You are both client-facing and operationally-minded—turning label and artist priorities into clear plans, driving execution, and continually improving on the experience we deliver for artists & their fans. Candidates must be highly organized and detail-oriented, have excellent communication skills, and bring a passion for the music and culture of our artists.

How You'll CREATE:
• Partner with the VP of Campaign Management to convert strategy and priorities into executable timelines and resourcing needs, engaging directly with artist & label teams
• Drive collaboration with Creative, Store Management, Merchandising, Paid Media Marketing, Finance, Business Affairs, and other stakeholders to keep work moving and decisions grounded in execution realities.
• Campaign & merch planning timelines, focusing on milestone management. Assist with tracking (across all departments) and updates for upcoming campaigns
• Assist with the setup, review, and approval of international stores for each campaign
• Product and merch development, setup, approvals, and cross-channel coordination
• Manage the product setup sheet – making sure all info is in and correct for store management and international territories to properly set up a campaign
• Asset and content readiness for storefronts and marketing.
• Assist with managing all team box folders, share point, and Monday boards for the most efficient workstreams and organization possible
• Inventory management across all merch and music
• Manage the creation and approval of product titles and descriptions
• Confirmation of product details and materials with product development/production
• Managing product trademarks
• Working with Creative on product proofing to make sure that all imagery and copy used is correct
• Navigate client demands with nuance—protecting both the artist's vision and the operational feasibility of the plan
• Anticipate risks and constraints early; communicate options and trade-offs clearly to artist teams, label partners, and internal leadership.
• Ensure campaign documentation, status reporting, and issue tracking are consistently maintained and shared.
• Ensure optimal process is followed on each project, while remaining flexible to find creative solutions to meet the nuances of artist and label needs.
• Apply and reinforce Campaign Management workflows, tools, playbooks, and standards; identify bottlenecks and propose improvements that increase speed and predictability.

Bring your VIBE:
• Typically 4-7 years of experience in campaign, production, operations, or program management in music, entertainment, merch, or consumer eCommerce.
• Exceptional written and verbal communication skills. High degree of comfort communicating with sr. leaders, artist managers, and their teams.
• Strong understanding of the label, artist, and merchandise ecosystem, ideally with prior label-side, artist commerce, or D2C experience.
• A passion for the music & fan culture is a must. Candidates should bring dedication in serving the artist community and delivering exceptional experiences for their fans.
• Proven experience managing music product and/or merch for eCommerce. Knowledge of both physical music product and/or merchandise production is strongly preferred.
• Demonstrated success coordinating artist/client service teams in high-volume, fast-paced environments.
• Exceptional project management skills: able to oversee complex campaign portfolios, manage competing priorities, and guide teams through change.
• Excellent communication and stakeholder management skills; calm and solutions-oriented in moments of pressure or escalation.
• Experience with project management tools and dashboards (Monday.com strongly preferred); confident using data to inform decisions and conversations.
• Experience in artist stores powered by Shopify strongly preferred
• Commitment to teamwork and respect for every function is required; must be willing to set personal ego aside for the good of the team and delivering for our partners.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.