Resource Manager

This is a Full Time Job

The Resource Manager is responsible for managing the effective deployment of talent across projects, ensuring optimal resource utilization in alignment with project timelines and budgets. This role requires strategic planning, excellent organizational skills, and a proactive approach to workforce management. The Resource Manager collaborates closely with Creative, Producers, Department Heads, Finance, Operations, and Talent Acquisition to identify staffing needs, forecast future demand, and maintain strong performance and balanced workloads across teams.

WHAT YOU WILL DO
• Collaborate with Project Management & Departments Leads to create and assign staffing plans, ensuring alignment with project budgets and deliverables.
• Monitor and forecast FTE and freelance staffing needs, as well as team and individual utilization.
• Conduct regular capacity reviews to proactively identify resource shortages or surpluses.
• Partner with Resourcing teams to support cross-functional collaboration and facilitate shared resourcing solutions across groups.
• Understand skills, experience and interests of resources to inform thoughtful staffing plans.
• Contribute to Resourcing team meetings and ensure accurate maintenance of resourcing data in project management systems.
• Identify and resolve scheduling conflicts and other resourcing challenges.
• Recommend solutions to optimize team capacity, such as adjusting workloads, hiring freelance talent, or collaborating with Talent Acquisition for new hires.
• Oversee freelancer onboarding and partner with Talent Acquisition to source candidates.
• Support the onboarding of new hires.
• Build positive relationships with the Talent Acquisition team to help identify and prioritize recruiting efforts.
• Partner with Operations and Talent Acquisition to maintain freelance database with up-to-date contact info, rates, availability, and creative feedback notes.
• Document and help improve the team’s Resource Management processes and workflows.
• Partner on the implementation of Resource Management tools and best practices.
• Help enforce proper timesheet compliance and maintain employee time-off calendar.
• Additional resourcing duties as assigned by the Vice President of Studio Operations.

WHAT YOU WILL NEED (QUALIFICATIONS)
• 5 years of relevant work experience preferred.
• Ad agency experience required.
• Solid understanding of the digital/advertising project lifecycle and the roles and functions within an agency environment.
• Able to handle multiple projects under tight deadlines; organized, detail-oriented and friendly.
• Ability to deal with ambiguity and suggest solutions to short and long term challenges.
• Flexible, responsive, and capable to think on their feet.
• Proactive approach to problem-solving with strong decision-making skills.
• Strong relationship management, influencing, and conflict resolution skills.
• Excellent organizational and planning skills, as well as strong written and verbal communication.
• Strong computer skills and understanding of latest OSX operating systems, including Microsoft proficiencies in Excel, Outlook, and Teams.
• Airtable experience a plus.

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