Film & TV Ticketing Administrator

This is a Full Time Job

(S) Seasonal Film & TV Ticketing Admin

Job Purpose
They support Film & TV programming efforts by facilitating and maintaining Film & TV Guest Ticketing allocations for filmmakers, sales agents, press, buyers, and other specialty groups. This role will involve working with staff to communicate ticketing logistics, facilitate Film & TV Guest ticketing fulfillment, and support outreach.

Duties & Responsibilities
Responsibilities include, but are not limited to:
• Research and review of participating filmmakers and Industry affiliations

• Update and maintain the Film & TV guest ticketing system and ticketing allotments

• Field ticket questions from film press, industry, and filmmakers.

• Fulfill the SXSW Film & TV guest ticketing purchase requests.

• Maintain the Rights & Contact list for SXSW Accepted Films

• Be an additional point of contact for film buyers and film industry members on festival logistics questions.

• Perform research and outreach to targeted specialty groups in the Central Texas area to help increase individual ticket sales to the general public.

- Qualifications
• General Film Industry knowledge and existing awareness of Indie film distributors, studios, and networks

• Ability to multitask in a fast-paced environment

• Self-starter with strong prioritization and organizational skills

• Strong written and verbal communication skills and customer service experience

• Strong attention to detail

• Data entry experience

• Proficiency with Mac OS and the Google suite

• FileMaker experience recommended

• Airtable experience recommended

Physical Requirements
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully:
• Prolonged periods of sitting or standing at a desk and working on a computer.

• Ability to lift up to 25 pounds occasionally, as needed.

• Operation of standard office equipment, including computers, phones, and printers.

• May require occasional bending, reaching, kneeling, or climbing stairs.

• If applicable, the ability to work outdoors, including exposure to varying temperatures or noise levels.

Work location & Schedule
The position is located in Austin, Texas. Core business office hours are Monday through Friday, 10 am-6 pm CT. However, from October to March, you must be available to work additional hours, including evenings and weekends.