Vice President, People Experience

This is a Full Time Job

The Vice President, People Experience (PX) Business Partner, West Coast owns the strategy, leadership and delivery of the PX agenda for our West Coast business units, approx. 350 employees across the labels and corporate teams anchored in our Los Angeles office. You are the senior PX voice in the market: trusted partner to the CEO, COO and label/BU Presidents, and the leader who turns their business plans into a coherent, best-in-class employee experiences across the full employee journey.

This is a strategy and a delivery role. You set direction in partnership with the Americas and Global PX leadership, and you lead a team of two to three PX Business Partners to execute it. You join the PX Americas leadership team, and help drive our vision: to be recognized as a people-centric company that transforms the music industry and beyond.

What you'll do:

Strategic Business Partnership

• Serve as day-to-day PX partner and trusted advisor to the CEO, COO, and Presidents across your businesses, with oversight of the wider employee experience delivered through your team.
• Set market priorities with each leader, anchored in the business plan and the annual culture survey, and translate them into a clear PX plan across the employee journey.
• Build durable, strong and candid relationships with local leadership and employees; balancing strategic counsel with hands-on support.
• Drive operational improvement in how the business runs: systems, processes, new technology and ways of working, workflow integration, workforce planning, and staffing models, in partnership with the wider Americas PX team and Business Leaders.
• Provide oversight and judgment on employee relations matters with the People Relations team, owning the leadership-facing dimension of sensitive issues.
• Lead with data, analytics and financials to build the business case for change, including quarterly people-data and insight reviews with each leadership team.
• Contribute to M&A activity through PX due diligence and cultural and systems integration, with the VP PX M&A Lead, PX Operations, and Total Rewards.

Operational Leadership & Delivery

• Lead the annual compensation planning and review cycle for each business unit you support, working with COO & finance lead, local PX partners and the compensation team.
• Partner on the annual Business Planning process with the CEO, COO and Finance Lead, setting the people priorities that enable the strategic plan for the year ahead.
• Drive weekly people planning and executive updates on headcount, open roles, employee contracts and people shifts.
• Partner with the PX COEs and local PX partners across the full employee lifecycle, from hiring to exit, including the intern and early career experience for the LA offices.
• Oversee the onboarding experience of all new hires and ensure PXBPs lead it in partnership with PXOps and the People Leader.
• Own the annual employee engagement survey process, for your business units, from planning and communications through analysis and action planning with senior leaders.

Culture, Change & Continuous Improvement

• Lead and role-model a strong, label- and business-specific culture through our Global People Promise and Values, one that fuels inclusion, creativity, innovation, and collaboration.
• Think like a business leader. Build deep commercial and industry acumen and adapt PX practices to enable our creator-first approach.
• Deliver for the LA office. Work with Finance, Operations, Comms, Philanthropy, Social Impact & Environment, Facilities, and Business & Legal Affairs to deliver a strong experience for everyone based there, whether or not they sit in your business units.
• Raise engagement. Own employee engagement initiatives that lift performance and satisfaction, and act on what the culture survey and listening data tell you.

Team Leadership & Cross-Functional Partnership

• Lead, coach, and develop your team of 2-3 PX Business Partners (PXBP), with potential matrixed PXBP reports in other markets. Set clear goals, create access and hold a high bar.
• Partner and collaborate with local PXBP leads in different markets across the US and globally. Ensure cultural connections and trusted partnership, in service of the business and employee experience.
• Partner with the COEs across Talent Acquisition, People Operations, People Relations, Total Rewards, The Learning Collective, Organization Success, PX Branding & Projects and Communications.
• Connect the enterprise. Contribute to a highly collaborative US PXBP, Americas, and Global PX team on cross-functional and global projects and initiatives.
• Ensure compliance with local employment law, data-privacy standards, and relevant policies, with particular attention to California requirements.

Who you are:

Required Experience:

• 10 years in HR / People function, including 5 years as a senior HR business partner to C-suite or equivalent executives, leading and developing a team of HR/PX professionals, including a global distributed or matrixed team.
• You have demonstrated success coaching senior executives as a trusted partner, with the ability to shape, challenge, anticipate needs, speak in business outcomes and influence at the top table.
• You have a track record driving transformative change across culture, organization and business.
• You are proven in creative, global, matrixed organizations, moving fluidly between creative communities and corporate cultures.
• You can pivot between strategic solutions and executional delivery as the environment and priorities shift.
• You are experienced in handling of complex, high-stakes people matters and difficult messages, handled with integrity, confidentiality and empathy.
• You are able to hold the whole organization in view while adapting to local needs and nuance.

Preferred

• Experience in music, entertainment, or another creator- or talent-driven industry.
• Experience supporting artist-centric or creative teams across different cultures and time zones.
• Experience leading global distributed teams.
• Bilingual in Spanish.
• Exposure to M&A due diligence and integration.

How You Show Up

• Self-motivated, curious, and compassionate, with strong business and HR acumen and a genuine interest in the music industry.
• An influential thought partner who builds trust and confidence at every level and instills solidarity across teams.
• Excellent communication, presentation, and influencing skills; drives pragmatic, collaborative decision-making at pace.
• Effective at flexing your approach in ambiguous, changing environments, moving between corporate process and creative fluidity as the moment requires.
• A calm and fearless voice in the room in moments of conflict or uncertainty.
• Role modelling and living our values & behaviors.

What we give you

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