Retail Production Coordinator

This is a Full Time Job

As Retail Production Coordinator you will provide administrative and operational support to Ceremony of Roses' Retail Production team. This role is a key part of our fast-growing retail channel, managing order receiving, shipment tracking, and invoicing to ensure products are received and paid on time. You'll collaborate with internal teams, manufacturers, and retailers to keep the production process running seamlessly and take part in delivering new releases to retailers.

Success in this role means being highly organized, a great communicator, and proactive in keeping Retail Production operations running smoothly. Your contributions will fuel the growth of Ceremony of Roses' Retail business and help deliver exciting products to fans around the globe.

What you'll do:
• Support Retail Production operations by managing the Retail Production inbox. Properly file vendor correspondence and invoices; enter goods receipts and supporting documentation into CDS to trigger vendor payment and enable timely vendor billing.
• Coordinate with vendors, manufacturers, and external partners to confirm shipping windows, obtain packing slips / bill of ladings (BOLs), and track shipments through to delivery. Follow up on outstanding shipments to ensure on-time delivery.
• Provide retail billing support: send proof of shipment to CDS Customer Service, confirm quantities shipped against customer POs, and help resolve blocked invoices to avoid late vendor payment.
• Organize and maintain product samples and sample logs for the Retail Production team, other internal stakeholders, and external partners. Follow up with vendors and manufacturers to ensure that TOPs (Top of Production Samples) are sent and received by the retailers.
• Act as a liaison with Retail Production, Commercials, Credit, Customer Service, and Supply Chain teams. Provide additional administrative support to the Retail Production team, contributing to the end-to-end process from production to product delivery.

Who you are:
• 1-2 years of experience in an administrative role supporting and collaborating with Operations teams.
• Strong organizational and project management skills with an eye for detail. Experience with Asana or other work-flow management systems preferred.
• An exceptional communicator with extraordinary time management skills. Experience in the retail fashion industry preferred.
• Able to work independently.
• A proactive, flexible, and self-starter with strong problem solving, analytic, and interpersonal skills.
• Ability to set priorities and juggle multiple projects/deadlines simultaneously.
• Proficiency in Microsoft Office Suite, particularly Outlook and Excel.

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