Account Director

This is a Full Time Job

Account Director (New York)

Position Overview

Saylor seeks a tenured, growth-minded Account Director to own and deepen relationships across our client portfolio, drive account-level strategy, and proactively generate new business for the agency.

The ideal candidate is a confident relationship-builder and agency ambassador–someone who thrives on developing lasting client partnerships, identifying strategic opportunities, and positioning an agency as an indispensable, differentiated partner. They are energized by growth, fluent in strategic storytelling, and motivated by turning strong relationships into enduring, high-impact work.

The role also plays a meaningful part in business development, representing Saylor in pitches, presentations, and new business conversations. Account Directors carry quarterly revenue goals aligned to overall agency growth.

Responsibilities

Client Relationships & Growth
• Serve as the senior strategic partner for assigned clients
• Actively cultivate and invest in client relationships through regular communication and in-person engagement
• Deepen existing partnerships by identifying growth opportunities, upsell paths, and long-term roadmap opportunities
• Guide senior-level check-ins, quarterly business reviews, and long-term planning
• Drive client retention, satisfaction, and account profitability in partnership with Finance and Production

Account Strategy
• Develop and lead holistic account strategies rooted in client goals, industry context, and cultural insight
• Identify white space within brands, verticals, and the broader market–and position Saylor as the solution
• Translate client challenges into strategic opportunities and new scopes of work
• Partner closely with Strategy, Creative, and Production leadership to ensure alignment and strategic clarity

Business Development
• Proactively seek, scope, and close new opportunities aligned with Saylor’s positioning and ethos
• Contribute to new business growth through pitches, RFPs, and proactive outreach
• Confidently present Saylor’s capabilities, point of view, and value proposition to prospective clients and partners
• Leverage a personal and professional network to identify new opportunities, converting relationships into meaningful business

Leadership & Collaboration
• • Operate as a senior leader within the Accounts team, setting the bar for strategic thinking and client partnership
• Act as a connective leader across Accounts, Production, Strategy, and Creative teams
• Foster a collaborative, accountable, and growth-oriented culture

Qualifications
• 7 years of experience in digital marketing, social, or integrated marketing (agency or brand-side)
• Proven experience owning senior client relationships and growing accounts
• Demonstrated success in pitching, RFPs, and/or business development
• Strong strategic thinking skills with the ability to connect insights to commercial outcomes
• Excellent presentation, storytelling, and executive communication skills
• Comfort operating in a fast-paced, entrepreneurial agency environment
• Strong understanding of data, insights, and performance metrics to inform strategy
• Proficiency in Google Workspace (Docs, Sheets, Slides)
• Travel and/or luxury experience is a plus.

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