Partner Operations Manager

This is a Full Time Job

Partner Operations Manager, Prime Video, Partner Operations Management

How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? If this sounds interesting, come build the future of streaming entertainment with us!

We are searching for a Partner Operations Manager who can hold a leadership position in building strategic partnership with world-renowned studios, oversee global content publication, be passionate about processes and innovation, and navigate in a complex environment with both business and technical aspects. This role demands a high capacity to Learn and Be Curious, Invent and Simplify, Bias for Action, and Deliver Results as we need to be continually adapting to the fast-moving environment and push to drive efficiency and simplification for global customers.

In this role, you will have the opportunity to work with various stakeholders, including global cross-functional teams within Amazon, external executive teams, and technical teams from both sides. The successful candidate will need to be entrepreneurial, wear many hats and work in a fast-paced, dynamic, and highly collaborative environment. If this sounds intriguing, please consider this role on the Prime Video Partner Operations Team.

Key job responsibilities
• Own partner performance metrics, hold partners accountable to Amazon delivery specifications, and continue to raise the bar on partner performance
• Build strategic partner relationships with partner executive teams, consistently leaving it better than you found it
• Contribute to defining product value propositions, advantages, and limitations
• Be engaged in product development with our product managers and our engineering teams, ensuring operator use cases are correctly represented
• Driving operational efficiency by continually refining operational processes and influencing product/engineering teams to enable automation

A day in the life
Drive innovation in delivery capabilities and product adoption by influencing and partnering with engineering, product, and tech teams

Drive partner adoption of the digital supply chain road map, gain alignment across multiple key stakeholders, and execute on goals

Design workflow strategies for accelerated content delivery in multiple languages and formats, while simplifying and eliminating redundant practices

Streamline business and technology solutions that strengthen our partnerships while advancing our services

Work effectively in a team environment and cross-functionally with Prime Video Catalog technology teams, engineers, Business Teams, Analytics, and Product

Qualifications
• Bachelor's degree, or experience in a relevant field
• Experience Experienced with end-to-end ownership of major project deliverables
• Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
• Experience leading cross-functional teams to deliver products and projects on tight deadlines
• Experience coordinating complex products with stringent technical requirements, development cycles and schedules
• - - Must be able to think creatively, deal with ambiguity, and manage changing and competing priorities
• - - Experience managing, analyzing, presenting, and communicating relevant results to senior management