Data I/O Specialist

This is a Full Time Job

To support our various departments including Digital Cinema, Localization, Digital Mastering etc, we are seeking a Data Specialist who can fulfill the responsibility of handling day-to-day data entering or leaving the facility in the form of physical media or electronic transmission, and ensure that all security protocols are followed when dealing with sensitive material.

In addition, the ideal candidate will have a good understanding of the transmission methods and workflows used widely in the media industry. You should have knowledge and experience with various physical media formats including films, drives and tapes. You should be highly motivated, possess a flexible attitude and adapt quickly in a fast pace environment. Be able to work as part of a team that deal with changing priority and workloads.

Hiring for Graveyard position 11:30 PM - 8 AM Wednesday-Sunday

Responsibilities:

Facilitate communication between Data IO and all other departments in order to schedule and resolve issues within a fast-paced, dynamic workflows.
Continuously monitor progress of multiple projects in order to use resources such as time and storage space efficiently.
Facilitate the delivery of digital files via various file transmissions means such as Aspera (P2P and Faspex), Signiant, FTP as well as multiple client proprietary transmissions tools.
Download digital files and post to various storage production networks/ servers in a timely manner.
Log digital assets as they come in and notify the recipients as soon as possible.
Run verification tools, such as Verifier ++, MD5 checksums to validate file integrity and reconciliation of delivered files.
Create proxies through proxy creation tools and hot folders.
Barcode and log physical assets as they come and notify recipients as soon as possible.
Properly scan and check-out physical assets to secure and approved production environments for tracking purposes.
Create shippers and ship physical assets by coordinating with local couriers or freight companies
Restore digital files from LTO and post to production servers.
Archive digital files to LTO for internal and client back-ups.
Mount and load digital files to external hard drives.
Manipulate files including renaming, renumbering and update metadata information when requested.
Proactively coordinate with key production stakeholders to manage disk space within SAN and various production servers so minimize delays for incoming files.
Maintain DATA IO / Packaging Manual used to communicate summary of platform specifications to other operators.
Update status of the disposition of assets in multiple work order-based asset management systems, including manually updating metadata, workability, in-progress and completion of tasks.
Address lag issues as they come up or discrepancies in media files when received to expedite possible re-delivery and to minimize delays.
Escalate all issues as they come up if deadlines are in jeopardy, especially for media assets that are associated with sensitive, high profile titles.
Ability to trouble shoot and come up with innovative ideas for improving processes.
Represent and uphold all departmental policies and procedures and maintain an exceptional level of service for both external and internal clients.
Flexible and is willing to work long hours.
Works well in a team setting.
Strong and effective communicator with positive attitude.

Requirements:
Experienced Data Management.
Attention to detail.
Ability to multitask and shift attention as needed
Ability to identify and communicate issues and resolve them
Internal and External customer communications
Communication requirements with Client Representatives and coordinate with On-boarding to ensure successful deliveries
Understand, process and initiate escalation processes
Advanced knowledge of Windows, Mac and Linux operating systems including command line.
Background or training in IT, post production workflows and new media.
Advanced knowledge of file and data formats.
Excellent problem-solving and critical thinking skills.
Working knowledge of relevant operating systems, software and programming.
Knowledge of multiple programming languages.
Analytical and technical skills.
Experience in industry standard delivery and file transfer mechanisms including Aspera P2P, Aspera Faspex, Signiant, Arkena, etc.
Experience in dealing with different types of physical media formats including drives, tapes, disks as well as managing LTO archive.
Experience in MAC OS, Windows and Linux.
Experience in dealing with storage solutions such as Quantum's StorNext, Oracle's Diva or IBM.
Understanding of computer networks, including hardware, protocols and firewalls in a production environment a plus.
Understanding of media including metadata, formats and codec etc. Understanding of XML format is a plus.
Ability to prioritize, manage orders and work well close to deadlines whilst producing high quality work.
Passionate about quality, customer experience and customer service excellence.
Detail oriented and strong organizational skills.
Excellent in multi-tasking.
Excellent communication skills.
Ability to work on own initiative however also be a good team player.
A positive attitude when experiencing obstacles and enthusiastic towards getting work done.
Ability and willingness to learn new methods, procedures, or techniques and take on new tasks.
Customer Service oriented.
Dependable.
Works Autonomously without supervision.
Works well under pressure.
Works well in a team setting.
Willingness to take on new work.
Conflict Resolution.
Innovative Ideas for Improving the Process.

Experience:
Minimum one (2) to two (3) years of experience in a data operations environment is preferred.

Education:
Bachelor's Degree from an accredited College/University or equivalent professional experience.
Bachelor's degree in computer science a plus.