Team Member Support and Scheduling Coordinator

This is a Full Time Job

Job Summary:

We are seeking an experienced and motivated Coordinator, Scheduling & Team Member Support to join our team. In this high-impact role, you will support all facets of Part Time Scheduling & Team Member Support for Player 15 Group, while playing a key role in broader department initiatives.

Your Role on the Team
• Support the hiring, onboarding, scheduling & communication for 500 arena part-time Team Members across Guest Services, Traffic Support, & Security
• Oversee monthly Team Member schedules & weekly time approval, focusing on creating a consistent and efficient process
• Collaborate with People & Culture to support hiring events and onboarding
• Assist Team Members with questions related to uniforms, training, account access, schedules, and pay
• Run regular reports on staffing data and make recommendations to leadership
• Prepare event cost recaps and support the event settlement process
• Assist with uniform inventory management and distribution.
• Other duties as assigned.

Your Skills and Experience
• Strong organizational and administrative skills
• Excellent communication skills for phone, email, and in-person interactions
• A passion for Team Member engagement and delivering excellent service
• Self-driven individual who is able to balance scheduling and administrative work around an event-based calendar
• Ability to work non-traditional schedule based on event and Team Member needs (some nights and weekends included)

Experience/ Education Requirements:
• High school diploma or GED
• Bachelor's Degree or equivalent work experience

Preferred:
• 2-3 years in an administrative or guest services role
• Previous experience with ABI or scheduling systems
• Previous experience with reporting and data analysis

The Team & Experience

We believe great organizations are built by great people. That's why we foster an in-person collaborative, people-first work environment where team members feel supported, empowered, and connected. We value individuals who bring an ownership mindset, lead with initiative, and embrace an ''I'll do it'' mentality in support of the team and our fans.

From career growth opportunities to everyday experiences around the office, we work hard to create an environment where people genuinely enjoy coming to work.

Please note this job description is not crafted to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.