DTC Conversion Rate Optimization Manager

This is a Full Time Job

Manager - DTC Conversion Rate Optimization, MS NOW

Job Description

Reporting to the Director, DTC Subscriber Growth, the Manager of Conversion Rate Optimization will join a growing team responsible for the adoption and growth of MS NOW's new Membership subscription. This role will be tasked with maintaining, testing, and optimizing the direct-to-consumer conversion funnels on web and in-app to support subscription and revenue growth.

The ideal candidate has experience with subscription management and testing platforms, has designed, deployed and optimized testing roadmaps, and can mobilize cross-functional teams needed to support. Prior experience launching and building test and experimentation tools and capabilities strongly preferred.

Responsibilities:
• Maintain packaging, pricing, and promotional offers across web and app
• Manage day-to-day operations and partnership with the subscription management platform
• Manage SKUs and pricing for in-app purchases
• Execute and optimize A/B testing of the subscription package page, purchase/payment pages and other web and app placements within the purchase funnel
• Regular collaboration across teams (including Product, Biz Ops, Strategy, Finance, Legal, Customer Success) to ensure alignment and share results
• Manage and prioritize requests to product to support package page updates and testing roadmap
• Provide Customer Success team with necessary informational and training materials related to pricing, packaging and promotional offers
• Manage the creative development process for purchase path testing
• Partner with Analytics to establish conversion and testing reporting requirements
• Proactively monitor and identify potential friction points throughout the user experience on web and app that may be impeding subscription and revenue growth
• Partner with acquisition marketing on target segments and lead the design, deployment, and optimization of custom landing pages for these audiences

Qualifications
• 5 years of experience in subscriber growth, conversion rate optimization, or monetization in a marketing or product capability
• Experience with a DTC digital or app-based business
• Hands-on experience with testing platforms
• Experience with subscription management/monetization platforms (e.g., Piano) is a plus
• Analytical mindset with a bias for action and experimentation
• Strong project management and communication skills

Additional Job Requirements:
• Must be willing to work in New York, NY.
• Must have unrestricted work authorization to work in the United States.

VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.