Content Operations Manager

This is a Full Time Job

The Senior Manager, Content Operations will be responsible for managing multiple systems that map, build and playback specified content for deliverable AI, scheduling software, and QR codes. This position is crucial to supporting our LED and TV systems through IPTV, in-house television production, and the department for live and pre-recorded events, including the NHL, NBA, WNBA, NCAA basketball, and other miscellaneous events.

Do you have strong communication and leadership skills, are detail driven, innovative, and a resourceful problem-solver?! Apply today! We would love to hear from you!

Responsibilities:
• Maintain graphic displays through multiple software companies for LEDs, TVs, and monitors in our arena and office space.
• Monitor, maintain, and assist with troubleshooting of video signals.
• Assist with the full transformation of newly integrated systems used for graphic builds and specified results.
• Ensure all systems to a steady and consistent workflow that both Full-Time and Part-Time Employees can operate with limited assistance.
• Map LEDs to show several templates built to present company or third-party requests.
• Troubleshoot and deliver content to a variety of assets other than issued devices.
• Maintain the accuracy of playback to multiple assets throughout essential areas.
• Other duties as assigned.

Minimum Qualifications:
• 3 years of IPTV, LED, TV, and monitor troubleshooting experience.
• Ability to learn multiple and complex deliverable software used to display content across multiple assets during multiple events.
• Demonstrated ability working with CAT5 , HDMI, Single Mode Fiber, and Switch Ports.
• Proficient and skilled in Word, Azure, AWS, AI, Database Management, File Management, excel, Google Sheets, MS Office, Teams, SQL, JavaScript, Python, Slack, Trello.
• Excellent interpersonal, written, and verbal communication skills.
• Strong organizational skills.
• Hands on experience with managing and teaching individuals.
• Must be a collaborative teammate who works well in a fast-paced, dynamic environment.
• Ability to lift and carry up to 50 lbs.
• Flexibility to work nights and weekends as needed.