Tour Guide

This is a Full Time Job

The role of the Tour Guide is to effectively communicate information about Dodger Stadium and Dodger History in an entertaining and informative manner.

Job Functions:
• Conduct Dodger Stadium tours
• Welcome each visitor in a courteous manner as they begin their tour
• Escort groups through the stadium
• Ensure the safety of all visitors
• Assist with special requests/ duties as assigned

Basic Requirements/Qualifications:
• High school diploma, GED or equivalent
• Minimum two years related work experience and/or training in customer service
• Public speaking/theatrical performance experience preferred
• Ability to become knowledgeable on all aspects of Dodger Stadium and club history
• Provide exceptional customer service to stadium visitors
• Possess the ability to conduct all interactions in a professional manner
• Ability to consistently demonstrate a positive and team-oriented attitude
• Must be comfortable speaking to a large and diverse audience
• Maintain a professional image and demeanor at all times
• Possess excellent interpersonal and time management skills
• Ability to be flexible with schedule and daily assignments including weekends, holidays and evenings
• Able to stand or walk long distances for extended periods of time
• General knowledge of baseball is a plus
• Bilingual – Spanish, Korean, Japanese a plus

Skills

Preferred
• TIME MANAGEMENT
• CUSTOMER SERVICE
• PUBLIC SPEAKING

Behaviors
Preferred
• Loyal: Shows firm and constant support to a cause
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations
Preferred
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization