Winter Intern - Operations

This is a Part Time Paid Internship

WHAT THIS ROLE WILL DO

Experiences could include, but are not limited to:
• Operations/Security: Greet guests, scan guest tickets upon entry to the venue, and assist guests with locating their seats
• Marketing: Assist with fan communication plans to ensure key information reaches guests before each event via email, social, website and app
• Ticketing: Facilitate night of show Will Call & Guest List Operations
• Fan & Artist Services: Research concepts for gifts, incentives and experiences for artist, fan, and employee engagement
• Premium Services: Assist with on-site premium seat programs and client services for a concert event
• Operations/Special Events: Assist in the setup and tear down of venue assets for events - Chairs, tables, tents, signage, etc
• F&B: Research concepts of new beverage and food products, genre specific planning, premium experiences
• Production: Observe a load-in or load-out for a concert event
• Merchandise: Prepare merchandise stand displays before the concert event and assist with inventory
• Operations: Participate in the venue's sustainability program which could include implementing programs that conserve resources/prevent waste, such as sorting waste, collecting recycling, and educating our fans about our efforts

Applicants should be interested in exploring behind the scenes career paths in the live entertainment industry. We do not recommend this program for those aspiring to be recording artists, performers, songwriters, record producers, photographers, artist managers, or in careers that work directly with artists.

PREFERRED QUALIFICATIONS
• Passionate about live music and the music industry
• Creative thinker and problem solver
• Excellent verbal, written, and interpersonal communication skills
• A strong sense of teamwork and ability to execute programs
• Fast learner with a strong work ethic and a high sense of responsibility in an ever-changing environment
• Willing to work in various departments contained within concert venue settings
• Reliable transportation to concert venues throughout the position location's city
• Position requires standing, walking, climbing stairs, lifting and carrying 25+ lbs. and occasional sitting in both indoor and outdoor environments


The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. We may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.