Venue Security Officer
LiveNation
Columbia, MOThis is a Part Time Job
Frank Productions, LLC is looking for Security to join our team part-time Columbia, MO. Positions are open at the Blue Note and Rose Music Hall venues.
WHAT THIS PERSON WILL DO
• Maintain a safe, secure, and welcoming environment for staff and patrons
• Ensure safe and efficient ingress and egress into the venue
• Identify any issues or threats within the venue and report concerns to venue management
• Respond to security and safety needs in a timely manner
• Communicate clearly with staff, patrons, vendors and clients about day-of-event needs
• Maintain an understanding of the venue Emergency Action Plans (EAPs) and Standard Operating Procedures (SOPs) and follow accordingly
• Assist with opening and closing tasks of the relevant building
• Follow company protocol for the relevant building as communicated by venue management
• All other duties as assigned
WHAT THIS PERSON WILL BRING
• Applicable customer service skills working with a diverse set of customers
• Ability to work independently and solve problems using sound decision-making skills
• Ability to learn and work within systems such as MS Office, ticketing software, and other company software
• Ability to communicate effectively in a team environment that includes in-person collaboration, group communications, and instant messaging
• Ability to handle difficult situations and sensitive information with care and professionalism
• Professional and friendly demeanor
• Committed to learning, and fostering an environment of diversity, equity, and inclusion
• Background check required
PHYSICAL DEMANDS AND WORK ENVIRONMENT
• Performs duties while standing and walking, including ascending and descending stairs
• Utilization of hands and fingers to operate computers and office equipment
• Lifts up to 50 pounds
• Crouches, kneels, bends, and reaches frequently
• Regularly exposed to large crowds and high volumes of noise
• Regularly exposed to lighting changes including low lit areas, strobe lights, and moving lights
• Occasionally works in outdoor conditions
• Requires extended work hours
