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Senior Manager Guest Services Jobs in New York NY

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5 jobs found.
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1.  Senior Manager, Guest Services
MSG Entertainment
Market: New York Location: New York, NY
Sep 7, 2026
Full Time JobWho are we hiring? The focus of this position is to provide oversight of Madison Square Garden's Guest Engagement Center which operates on a 365-day schedule. This position will report to the Director, Guest Services, and will serve as a key member of the department's management team, providing strategic leadership and operational oversight. The position will oversee staff training, performance m…
2.  Senior Manager, Flight Scheduling and Operations Administration
MSG Entertainment
Market: New York Location: Farmingdale, NY
Aug 24, 2026
Full Time JobWho are we hiring: The Senior Manager Flight Scheduling & Administration provides day-to-day leadership for the aviation department's flight scheduling, dispatch coordination, trip administration, and operational support functions. This role reports directly to the Senior Director Aviation & Corporate Travel Operations and serves as the first-line leader for aviation dispatchers and assigned sche…
3.  Event Operations Administrator
MSG Entertainment
Market: New York Location: New York, NY
Sep 7, 2026
Part Time JobWho are we hiring? The Event Office Administrator is responsible for the overall operation and supervision of the Event Operations Offices and the Guest Experience Desks. What will you do? • Communication liaison for positive resolution of event related issues. • Creates positive and memorable guest experiences. • Tracks the interaction/activity of Event Staff and produces a report at the conclu…
4.  Director of Learning and Development
MSG Entertainment
Market: New York Location: New York, NY
Sep 10, 2026
Full Time JobWho are we hiring? The Director, Venue Learning is responsible for designing, building, and leading a comprehensive learning institution for MSG Entertainment and Sphere venue-based workforce. This role establishes a structured Venue Academy spanning onboarding through advanced mastery for all frontline team members, supervisors, and operational staff. The Director will architect a cohesive, tech…
5.  Media Monitoring Analyst
MSG Entertainment
Market: New York Location: New York, NY
Aug 17, 2026
Full Time JobWho are we hiring? The Analyst News Services is responsible for monitoring the designated media publications (both print and online), broadcast and radio shows for any MSG or MSG related mentions that occur. Once clips are identified, the Analyst will use their independent judgment to determine which clips are relevant and will be responsible for gathering and formatting these clips and sending t…