Fine Arts Ticket Office Manager

This is a Full Time Job

The Manager of the Fine Arts Ticket Office will plan, administer, review, and evaluate all activities related to the Fine Arts Ticket Office, ensuring excellent service for the university and community. You will efficiently oversee daily operations, serve as a knowledgeable consultant to campus partners and outside constituents, and maximize the benefit of a computerized ticketing system. The role includes hiring, training, and supervising sales staff, house managers, and ushers.

Responsibilities include managing procedures for processing ticket orders and patron data, issuing timely sales and attendance reports, and ensuring accurate event settlements and financial transfers. The Manager develops and monitors the FATO's annual operating budget, supports fundraising and marketing timelines, and provides policy guidance for on- and off-campus point-of-sale outlets. Ongoing evaluation of ticketing technology, compliance with industry and FSU PCI standards, and collaboration with vendors and technical support are essential to the role.

This is a full-time administrative staff position eligible for a hybrid remote/in-person work schedule.

FSU is an Equal Employment Opportunity Employer