Director of Growth & Planning Operations
Crunchyroll
Dallas, TXThis is a Full Time Job
About the Role
We are looking for a senior strategic operator to help shape priorities, accelerate decision-making, and drive execution across our Growth & Planning organization. As the Strategic Growth & Planning Operations Director, you'll serve as a trusted partner to the SVP of Growth & Planning, helping shape how the organization prioritizes, makes decisions, and executes against its most important opportunities.
You'll sit at the center of a highly cross-functional environment, working closely with Growth Planning, Finance, CDI, Product, Engineering, Business Development, Marketing, and regional teams to help leaders allocate attention, navigate trade-offs, and translate strategic priorities into measurable business outcomes.
Core Areas of Responsibility
• Own the operating rhythm and governance mechanisms for the Growth & Planning leadership team to improve overall organizational effectiveness.
• Ensure leaders have clear visibility into priorities, performance, risks, dependencies, and strategic trade-offs.
• Create the management systems that drive accountability, alignment, and execution across the organization.
• Maintain a portfolio-level view of our highest-priority initiatives, helping leaders manage competing priorities and resource allocation.
• Identify organizational friction and cross-functional dependencies, driving resolution before they become barriers to progress.
• Ensure critical initiatives move smoothly from discussion to decision to execution with clear ownership and follow-through.
• Develop executive-level presentations, leadership updates, memos, and decision materials that support informed decision-making.
• Translate complex cross-functional inputs into clear narratives, recommendations, and actions for executive audiences.
• Clarify ownership and escalation paths to help leaders make better, faster decisions.
• Own and improve the processes that connect strategic priorities to OKRs, planning cycles, and business reviews.
We are considering applicants available to work a hybrid schedule, with three days each week onsite at our Dallas office.
About You
• 12 years of experience in management consulting, corporate strategy, strategic planning, growth strategy, business planning, or similar strategic leadership roles
• Experience in, or exposure to, streaming, media, entertainment, gaming, subscription, consumer technology, or other digital consumer businesses
• Proven ability to partner directly with senior executives in a fast-paced, global, and highly cross-functional organization
• Demonstrated success leading high-impact cross-functional initiatives and influencing outcomes across senior stakeholder groups
• Strong executive presence and influencing skills, with the ability to drive decisions, accountability, and alignment without direct authority
• Exceptional communication skills, including the ability to synthesize complex information into clear narratives, executive presentations, memos, and decision materials
• Proven success designing and operating executive planning, governance, and decision-making processes
• Strong business judgment and analytical rigor, including the ability to assess performance, evaluate trade-offs, and inform executive decision-making
• Passion for anime, entertainment, fandom, or youth culture is a plus
• MBA or advanced degree, or equivalent experience in strategy, operations, or leadership roles
#LifeAtCrunchyroll #LI-Hybrid
Salary/Benefits
Compensation package includes salary plus performance bonus earning potential.
Benefits
• Medical, dental, and vision insurance
• Short- and long-term disability
• Life insurance
• Health Savings Account (HSA) program
• Health care and dependent care Flexible Spending Account (FSA)
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance
Perks
• Flexible time off policies allowing you to take the time you need to be your whole self
• Fun, passionate, and inspired colleagues
Additional Information
Crunchyroll is a global leader in anime and manga entertainment, founded by fans to deliver the art and culture of anime to a passionate community. We serve over 100 million anime and manga fans across 200 countries and territories, connecting them with the stories and characters they crave through various experiences, including streaming video, theatrical releases, games, merchandise, and events. Our mission is to help people belong, reflecting our commitment to diversity and inclusion, which is integral to our business practices. Crunchyroll, LLC operates as an independently managed joint venture between US-based Sony Pictures Entertainment and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both part of Tokyo-based Sony Group Corporation.