Ticket Sales Associate

This is a Full Time Job

This 12-month programs will give you an opportunity to sell a full menu of our ticket options, including season, group, and premium tickets. Our comprehensive training program runs the full length of the program, helping you develop the necessary skills to become a successful sales professional.

This exciting opportunity will give you a chance to sell using multiple techniques, including via the phone, by scheduling in person appointments, at in-game sales tables, by attending networking events and through self-prospecting. Ongoing support is provided via our ticket sales leadership team. If you are a highly motivated individual that thrives working in a fast-paced, dynamic environment this unique program could be the opportunity you're looking for!

Job Duties:
• Responsible for maximizing revenue through the sales of Chicago White Sox ticket packages including Season Tickets, Group Tickets and Premium Seating.
• Conduct outbound calls daily from provided lists as well as self-prospecting.
• Work to create new revenue opportunities with existing customers through ticket plans and referrals.
• Meet or exceed short-term as well as long-term sales goals.
• Field inbound phone calls from prospects or existing clients.
• Utilize Ticketmaster's Archtics ticketing software and Microsoft CRM Dynamics to manage customer accounts.
• Conduct in-person appointments with the goal of driving new season ticket revenue.
• Work games and other outside events to support ticket sales initiatives.
• Provide excellent customer service through phone calls, emails, written communication and in-person visits.
• Other duties as assigned by the Manager of Inside Sales.

Job Requirements/Qualifications:
• Bachelor's degree from an accredited college or university in a related field required.
• Strong computer skills, Microsoft Office experience preferred.
• Prior sales experience preferred.
• Sports or entertainment experience preferred.
• Must be highly motivated and comfortable working in a fast-paced, competitive environment.
• Persuasive communication skills both verbal and written.
• Must work well in a team environment and be eager to learn.
• Must be coachable, with a desire to learn and develop your sales skillset.
• Must be detail oriented, with the ability to multi-task effectively.
• Strong time management skills a must.
• You must be able to work evenings and weekends as dictated by the home baseball schedule.