Brand Consulting Operations Assistant

This is a Full Time Job

Job Description

The Role

The Group Assistant will support the CAA Brand Consulting Global COO's day-to-day operations and the Business Operations team, driving efficiency across our U.S. + Global offices. This position focuses on providing seamless administrative support to the COO-including calendar management, travel coordination, and meeting preparation-while helping the Business Operations team enhance workflows and cultivate a strong culture across the organization. The ideal candidate possesses a keen interest in business operations, sports & entertainment, sponsorships, partnerships, and experiential activations.

Responsibilities

Executive & Administrative Support
• Provide seamless day-to-day administrative support to the Global COO, including calendar management, travel coordination, and meeting preparation.
• Prepare accurate expense reports, produce professional correspondence, and handle general administrative tasks for the broader Business Operations team.
• Support the team (and/or account teams as needed) with ongoing projects by tracking timelines, managing status reports, and assisting with client billings.
• Conduct general market research as required, staying informed on industry trends, competitors, brand activity, territories, and key events.

Office Operations & Logistics
• Ensure the daily, smooth operation of the CAA Brand Consulting New York office
• Serve as the main point of contact for facility-related issues, coordinating directly with building management when necessary.

Employee Experience & Culture
• Support and help lead internal events, team meetings, and culture-building activities to strengthen the organization's team dynamic.
• Assist with the coordination of global and local new hire onboarding to ensure a welcoming employee experience.

Communications & Visitor Experience
• Streamline office communication channels, acting as a professional and efficient main point of contact for internal and external stakeholders.
• Manage the overall visitor experience, overseeing meeting preparation, hospitality coordination, and office tours when appropriate.

Qualifications
• Bachelor's Degree preferably in Marketing, Communications, Business or similar discipline
• General understanding of current brand consulting industry and the nature of a talent and marketing agency
• Interest in entertainment and pop culture- follows trends, watches sports, awards shows, reads blogs, etc.
• Knowledge of and passion for marketing, brands, and events
• Self- starter and interested in exploring new business opportunities
• Must have excellent organizational and communication skills
• Need to be able to remain flexible and multi-task/juggle multiple tasks simultaneously while maintaining accuracy and a sharp attention to detail
• Excellent time management skills with the ability to meet deadlines
• Proficiency in Microsoft 365 (Word, Excel, Outlook, and PowerPoint). Note: strong use of PowerPoint required
• General understanding of AI and how it can be utilized operationally
• Team oriented and able to work in a fast-paced environment
• Creative and strategic thinker who has a pulse on tech, digital & social trends
• Familiarity with tracking and maintaining budgets is preferred
• Familiarity with financial concepts is preferred

Location

This role is based out of the New York office.