Receptionist/Traffic Manager

This is a Full Time Job

Overview:

Are you passionate about being a part of a growing and innovative team? Are you a problem solver with a great customer service mindset and are comfortable with a fast paced, collaborative environment? Then we’d love you to join our team, Audacy Wilkes-Barre is looking for a dynamic Receptionist/Traffic Manager interested in being a welcoming voice and helpful member of our administrative staff. This is a part-time position, 25 hours per week, and with hours between 9am-2pm.

Responsibilities

What You'll Do:
• Greet clients and visitors in a professional manner.
• Answer phones and route calls to the proper personnel or take messages when required.
• Provide callers with information, such as the address, directions to the location, fax numbers, website information, and other related information.
• Receive and distribute incoming mail/overnight packages; post out-going mail.
• Provide clerical support to various departments as needed. Ability to multi-task and support projects when needed.
• Process sales orders, manager station logs for commercial and promotional content.
• Work with Sales Management and Account Executive on Wide Orbit systems to maximize inventory.
• Additional duties and responsibilities may be assigned as necessary.

Qualifications

More About You:

Required & Preferred:
• Position requires excellent phone etiquette as well as exceptional verbal communication skills.
• The ability to multi-task is required as is the ability to organize and manage workload.
• A professional appearance and punctuality is required.
• Knowledge of Microsoft Office and Google Workspace is preferred.
• Wide Orbit and Sparc Media Hub experience is preferred.
• A valid driver’s license, satisfactory completion of a motor vehicle record check and if the position requires use of applicant’s own vehicle, proof of insurance, is required.
• High School Diploma or GED is required.

Important Notes:

Please be aware that Audacy will never ask you to send money at any point during the hiring process. Communication from legitimate Audacy representatives will only come from email addresses ending in @audacy.com. If you receive any suspicious requests or communications, please verify their authenticity before responding.