Business and Licensing Systems Analyst

This is a Full Time Job

The Business Licensing and Systems Analyst is a key member of the Business Operations Department. They will assist in the improvement of performance, productivity and efficiency through the implementation of systems and processes within all of Licensing at ASCAP.

Principal Duties and Responsibilities:
• Study business functions, current practices and workflows, and assist with analyzing and generating requirements
• Analyze systems and internal processes and workflows to generate innovative ideas to prevent and resolve problems; make recommendations for improvement
• Document and recommend workflow changes needed to support business requirements
• Analyze and revise existing functional documentation; provide references for users by writing and maintaining user documentation (training manuals/tip sheets)
• Present findings and suggestions for process improvement to team members and management
• Lead Product Owners with data cleanup in NLS and all legacy systems (GLS, BLS, Salesforce)
• Assist with testing new features/functionality in NLS
• Assist in all aspects of Licensing Systems Training
• Handle and/or support special projects as directed    

Qualifications:

• Motivated individual with a forward-thinking and innovative mindset; committed to accuracy and data integrity
• Extensive knowledge and understanding of Microsoft Office (Excel, Word, Visio, PowerPoint)
• Functional business writing
• Excellent verbal and written communication
• Analytical; understands and can manipulate quantitative data
• Salesforce and JIRA systems experience a plus
• Legal Contract experience a plus
• Agile experience a plus
• Music industry knowledge a plus 

Besides providing a unique and dynamic work environment, there are a few other reasons you should consider ASCAP in your career planning. We also offer generous benefit options that are comprehensive and provide the flexibility that most employees want and need. These health care and financial plan options include the following:
• A choice of either network only provider medical and dental plans or more flexible medical and dental plans where you can see providers in or out-of-network 
• Vision plan that offers both in and out- of network provider options
• Immediate eligibility for 401(k) participation with an employer provided match
• An additional Employer paid retirement savings program regardless of your participation in the 401(k) Plan
• Generous time-off policy
• Health care and dependent care flexible spending accounts
• Short term disability Insurance / salary continuation and Long term disability insurance
• Company provided basic life and accidental death and dismemberment insurance
• Supplemental and dependent life insurance options