Donor Relations Manager

This is a Full Time Job

Position Summary:

As Individual Giving Manager, you will work collaboratively with MPR’s Philanthropic Development, Membership, and Content Partners to drive positive member experiences and grow revenue from Leadership Circle households giving $1200-9,999 annually. Success in the role depends on your ability to engage a portfolio of 600 households. Essential activities include constructively responding to Leadership Circle inquiries, effectively incorporating CRM systems into your daily work, and working in partnership with other departments to conduct renewal, communications, and stewardship activities.

Location: Hybrid, St. Paul, MN

Application Process: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Application Deadline: Open until filled.

Position Responsibilities
• Manage a portfolio of 600 Leadership Circle (LC) members giving $1,200-9,999 annually.
• Develop and implement communication, stewardship, and engagement strategies that grow revenue, meet annual goals, and move donors up the ladder to President’s Circle.
• Cultivate donor relationships in person, over the phone, via email and direct mail.
• Work closely with Major and Midlevel Giving team members to coordinate strategic efforts and create a seamless experience for new, existing, and prospective LC members.
• Serve as primary contact for new $1,200-9,999 donors, fielding inquiries related to giving, benefits, events, acknowledgments, etc.
• Make timely thank you calls to donors at this important giving level.
• Collaborate with Development Initiatives, Membership, and other teams to recommend donor stewardship that meets LC member needs.
• Actively contribute to Membership drives and events as a key member of the fundraising team.
• Serve as a polished, professional representative of the organization in all donor and prospect interactions, adapting attire and presentation appropriately for cultivation visits, stewardship events, and formal donor functions.

Required Education and Experience
• Bachelor's degree or equivalent work experience.
• A minimum of 3 years’ experience in non-profit fundraising or related fields: political fundraising, advocacy, direct sales, etc.

Required Skills
, Knowledge and Abilities:
• Experience with and solid understanding of Salesforce or other CRM system.
• Fluency in MS Office Suite and SharePoint: Word, Excel, PowerPoint, MS Outlook, etc.
• Demonstrated experience in contacting donors and/or customer service.
• Proven ability to build effective professional relationships.
• Ability to work independently and as a collaborative member of the Development and Membership teams across Minnesota Public Radio.
• Skilled at building and maintaining relationships, including an aptitude for engaging and motivating donors and prospects, while achieving bottom-line results.
• Enthusiastic and determined fundraiser with a record of meeting / exceeding revenue targets.
• Experience working with diverse communities.
• Demonstrated creativity, adaptability, and flexibility to thrive in a dynamic environment.
• Demonstrated organizational skills, ability to prioritize tasks and work under pressure.
• Demonstrated success working within cross-functional teams.
• Integrity to maintain a high degree of confidentiality in an information-rich environment.

Preferred Skills
and Experience:
• Previous experience with media or cultural organization.
• Strong interest in public media and its case for support.
• Persuasive, strategic, and effective communicator; able to convey the mission compellingly.

Reporting To This Position: None

Physical Demands and Working Conditions:
• Must be able to perform the essential duties of the position with or without reasonable accommodation.
• Ability to manage some work outside of standard office hours as needed.
• Physical Demands:
• Required to move about in an office environment and sit for extended periods of time
• Required to move about in the community
• Frequent use of hands for data entry/keystrokes and simple grasping
• Working Conditions:
• Moderate noise level

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.