Merchandise Manager

This is a Full Time Job

Merchandise Manager - Activated Events (Remote · Full-time · Travel to festivals required)

We are looking for a results-driven Merchandise Manager to lead the development, management, and growth of the brand's entire merchandising process - from product development and sourcing to on-site festival sales and our online Shopify store. You'll work across marketing, design, logistics, and finance to build a merchandise program that drives revenue before, during, and after each festival season, while keeping purchasing cost-efficient and quality high.

This is a chance to turn our merchandise into a real brand. If you're creative, data-driven, and operationally sharp - with a strong grasp of merchandising, sourcing, and branding in live events - we'd love to hear from you.

RESPONSIBILITIES

Brand & Product Strategy
• Develop and execute a long-term vision to position Activated Events merchandise as a lifestyle brand, extending beyond festival souvenirs to appeal to a broad online audience.
• Collaborate with designers and vendors to create exclusive, on-trend apparel, accessories, and collectibles.
• Track market trends, fan preferences, and competitor offerings to keep the product line fresh and on-brand.

Purchasing & Sourcing
• Lead all purchasing and sourcing efforts for event merchandise - branded apparel, accessories, collectibles, and other retail or branded products throughout the venue.
• Build an ordering strategy driven by sales data, historical trends, and demand forecasting to minimize waste and avoid stockouts.
• Identify, vet, and negotiate with domestic and international suppliers to secure competitive pricing, consistent quality, and on-time delivery.
• Own the full purchase order lifecycle - sourcing, samples, production, quality control, delivery, and reconciliation.

Inventory & Operations
• Forecast, track, and replenish inventory to hit the right stock levels around each festival.
• Reconcile post-festival operations, including vendor invoices and cost of goods sold per event.

Artist Merch
• Advance artist merch with artist reps before each festival, coordinate on-site space and settlement, and close out with Accounting afterward.

E-commerce & Revenue
• Manage our Shopify store end to end: design, listings, inventory, and user experience.
• Grow online sales through pre-orders, limited-edition drops, online-only products, and promotions, in partnership with the digital marketing team.
• Set sales targets with finance and track performance and profitability across online and onsite channels.

QUALIFICATIONS
• 3+ years in merchandise management, retail operations, or event merchandising (music/events experience a plus).
• Strong purchasing, sourcing, and vendor negotiation skills across apparel, accessories, and branded retail.
• Experience using sales data and demand forecasting to optimize ordering.
• A track record of hitting merchandise revenue and sales targets, including online.
• Solid branding and design sensibility.
• Hands-on Shopify experience, plus familiarity with inventory and POS systems.
• Highly organized and detail-oriented, comfortable juggling projects in a fast-paced environment.

Activated Events is an equal opportunity employer.