Sales Service Representative

This is a Full Time Job

DESCRIPTION:

Work Locations:
With the exception of some select roles that have in-office requirements, A+E Global Media operates on a flexible model that allows for remote, hybrid, or full-time in-office work (in certain locales).
Office locations include New York City, Los Angeles, Chicago, and Stamford, CT.
Our list of eligible states in which employees may work remotely includes:
• California
• Connecticut
• Florida
• Georgia
• Illinois
• Indiana
• Maryland
• Massachusetts
• Michigan
• Minnesota
• Nevada
• New Hampshire
• New Jersey
• New York
• North Carolina
• Oregon
• South Carolina
• South Dakota
• Texas
• West Virginia
• Wisconsin
• Wyoming

Division Story
Our mission is to be different, diversified, and necessary. And to make money (put another way, to monetize the content by all A+E Global Media and platforms). We are a sales force that represents a portfolio of innovative culture brands and dynamic advertising solutions. The strength of our portfolio is how we can speak to a wide range of audience interests, connect with original creative storytelling, and through multiple always-on distribution touchpoints, deliver a premium, safe environment for advertisers. We pride ourselves on reliable, accountable, and best-in-class service. If this sounds like you, we'd like you to be one of us.

Job Description
We currently have exciting entry-level opportunities within our Media Solutions team for self-starting, detail-oriented, proactive, and responsible individuals to join our National Sales Team and Direct Response (DR) Team as Sales Service Representatives (SSR's). These roles are critical in supporting the Media Solutions organization to maximize advertising revenue across all A+E Global Media brands.

As an SSR, you will provide prompt, accurate, and professional service to clients and advertising agencies while ensuring the smooth execution of advertising campaigns across multiple platforms. These roles are ideal for candidates eager to learn and grow in a dynamic, fast-paced media environment.

Responsibilities:
• Manage all negotiated deals in the system, communicating flowcharts and schedule changes to agency contacts.
• Work with Commercial Operations to ensure all allocations and traffic material is delivered in a timely manner.
• Negotiate upgrades and program schedule changes with agency contacts to ensure deal integrity.
• Help the team deliver on key revenue drivers through targeted flighting, inclusive of calculating key metrics for client objectives (i.e., percentages).
• Collect added value material from the agency to execute linear, digital, and social sponsorships: Billboard copy, logos, tags.

Direct Response-Specific Responsibilities:
• Input, maintain, and revise DR client campaigns in the system.
• Work with Sales Operations, Finance, and S&P to ensure campaigns are booked in a timely manner and air accurately and as expected.
• Maintain internal client databases.
• Daily client communication.

Basic Requirements:
• A four-year college degree or equivalent work experience.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); familiarity with social media platforms is a plus.

The Ideal Candidate Will Have:
• Highly organized team player who successfully operates in a team-oriented setting.
• Strong communication, problem-solving, and follow-through skills.
• Must have the ability to be discrete and maintain confidential information as well as the ability to work independently, efficiently, and meet deadlines.
• Ability to multi-task and prioritize in a fast-paced environment.
• Detail-oriented.

What You'll Learn
As a member of the A+E Media Solutions team, you'll gain hands-on experience in a fast-paced, innovative media environment. You'll become a subject matter expert in our brands, programming, marketing, research, and analytics—gaining insight into how these elements work together to serve clients. You'll learn how to build strong partnerships with internal teams and external stakeholders.