Content Operations Coordinator

This is a Full Time Job

Work Locations: With the exception of some select roles that have in-office requirements, A+E Global Media operates on a flexible model that allows for remote, hybrid or full time in office work (in certain locales).

Full Remote work option is available

THE ROLE: Coordinator, Content Operations
The Content Operations Coordinator plays a critical role in supporting A+E Networks' global content distribution. You will ensure content and metadata is prepared accurately and on time across a wide range of platforms-including VOD, TV Everywhere, OTT, SVOD, brand sites, and cross-platform applications-both domestically and internationally.

This position requires strong organizational skills, attention to detail, and the ability to manage high-volume workflows. You'll need to prioritize effectively, communicate clearly, and collaborate with multiple teams to meet deadlines.

MORE ABOUT WHAT YOU 'LL DO: Coordinator, Content Operations
• In internal systems, you will support heavy research initiatives which result in accurately preparing content to be packaged and delivered
• Assist with project management tasks, including tracking, reporting, and identifying resource needs.
• You will be involved in intake, processing and resolution of rejections that are fielded from a variety of clients and countries, communicating with many different departments to resolve issues in a timely manner
• You will serve as backup for members of the team who are out on PTO, wellness, etc.
• You will be responsible for completion of complex projects on time and on budget
• When working on metadata initiatives, partner with Programming teams to gather required data for metadata preparation, aligning with distribution timelines.
• Ensure timely and accurate metadata delivery in compliance with contractual obligations and internal goals.
• Perform quality control and proofreading of metadata fields for XML and content distribution across platforms and owned products.
• Provide daily updates and status reports, especially regarding changes to air dates or metadata impacting distribution.
• Adapt quickly to evolving workflows and technologies.
• Contribute to a highly skilled, motivated, and collaborative team.

BASIC REQUIREMENTS: Coordinator, Content Operations
• 2 or more years of media operations or digital industry experience is required
• Experience with end-to-end media distribution tracking, full workflow ecosystem (project intake through final delivery) is a plus
• Experience in metadata publishing or related environments preferred.
• Familiarity with distribution methods; SVOD, AVOD, TVOD, etc.
• Proactive, with a strong focus on accuracy in detail-intensive workflows.
• Familiarity with metadata best practices and taxonomy a plus.
• Experience with XML metadata and video encoding technologies preferred.
• Knowledge of digital delivery protocols (FTP, SFTP, Aspera) a plus.
• Ability to deliver a high-quality, consistent metadata experience that supports enterprise goals.
• BA/BS degree or commensurate applicable corporate work experience

THE IDEAL CANDIDATE WILL HAVE:
• Positive, team-oriented mindset with a desire to excel.
• Detail-oriented with exceptional organizational, time-management, and communication skills.
• Collaborative approach with proven success in fast-paced, cross-functional environments.
• Passion for emerging technologies and the entertainment/media industry.
• Strong multitasking skills with the ability to meet deadlines.
• Solid, remote work setup with reliable internet access.