Intern - Ticket Sales
youbloomLos Angeles, CA
Part Time Unpaid Internship
The youbloom Ticket Sales Department is in search of a highly motivated, organized and enthusiastic individual. As an intern, you would be involved in ticket sales for youbloomConnect live music shows.
The YB Ticket Sales intern reports to and works under the direction of Operations. The candidate will implement, perform and maintain exceptional ticketing and registration services and continue to build strong customer satisfaction for youbloomConnect customers. The candidate must have demonstrated technical and user experience with ticketing and/or registration software, and comprehensive day-to-day box office event and management expertise. To be successful in this position, the ideal candidate must be team-oriented, have strong time management, organizational, communication, conflict resolution and leadership skills. The candidate must always exhibit a helpful attitude when dealing with artists, promoters, venues and customers and be able to accept and respond positively to direction.
Create, maintain, and update ticketing and registration webpages.
Manage the youbloom ticketing and point of sale system and other ticketing/registration software platforms and equipment.
Provide technical support and promptly resolve software, network and equipment challenges with assistance from software vendors and university IT staff.
Responsible for bookkeeping and timely submission and payment of invoices for various vendors and clients, ensuring best practices of accounting, reconciliation, sales tracking and reporting are implemented, resulting in quality customer service and timely completion of tasks.
Handle the highest level of escalated and unresolved customer inquiries and issues, including payment issues and chargebacks.
Work closely with others in department to identify and correct problems and make recommendations to pre-empt or mitigate problems that may arise.
Manage correspondence and interactions with customers and clients via phone, email and online chat.
Knowledge of wide array of music genres and corresponding demographics
The provisional intern term is 6 months. This is a non-paid internship, with flexible hours (minimum of 16 hours per week) to reflect your necessary college credit requirements. If the intern could hold the position very well, we may be able to offer a more permanent part-time position with compensation.
youbloom was created and is supported by musicians and industry experts including Bob Geldof, Rupert Hine (Renowned Music Producer), Mike Bone (Music Industry Veteran), and Phil Harrington (Entrepreneur, Musician, and founder of youbloom).
Vision: youbloom's vision is to make live music performance easier and better for all.
Mission: youbloom's mission is to expand the deliver of amazing live music experiences by increasing the connectedness of fans, artists, promoters and venues.
Please note that EntertainmentCareers.Net uses 'disposable' email addresses in our postings. They change frequently so do not post the contact information outside of EntertainmentCareers.Net as it will likely be invalid.
Employer will allow resumes sent in the body of the email OR as an attachment. Apply Online