Support Technician
WWE
Stamford, CTThis was removed by the employer on 5/23/2019 5:21:00 AM PST
Not to worry we have many other jobs on the site;
Browse all jobs
Browse the IS/IT Category
Search for Support Technician jobs in Stamford-CT
Search all Support Technician postings
Full Time Job
Support Technician is to provide level-1 and level-2 support for WWE clients
Key Responsibilities:
• Provide Help Desk level-1 and level-2 support for workstations, laptops, printers, peripherals, and other computer related devices
• Coordinate with level-3 support and business application departments, assisting the System Administrators to ensure systems availability
• Participate in managing support calls to the Help Desk via phone and e-mail, ensuring courteous, timely, and effective resolution of end user issues
• Provide hands-on support for the Desktop/LAN environment
• Participate in monitoring and maintaining system key process improvements
• Manage user account and the Active Directory database integrity
• Troubleshoot and resolve system hardware and software incidents
• Participate in moves, adds, and changes as they relate to the technology environment
• Follow established policies, procedures, and technology standards to ensure system availability and security
• Maintain and manage loaner policies for computer, peripherals, and presentation equipment
• Image and deploy standard managed computers
• Occasional local travel and occasional on-call escalation support
• Other related tasks as required
_
WWE is an Equal Opportunity Affirmative Action employer and is subject to federal regulations pertaining to employment. WWE does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. WWE also provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. For information about Privacy and Information Security for WWE employment candidates, please review our Candidate Privacy Policy. For information regarding Terms and Conditions for this and other WWE websites, please review our Terms and Conditions of Use.