Senior Social Media Account Manager

This is a Full Time Job

SENIOR SOCIAL MEDIA ACCOUNT MANAGER
ENTERTAINMENT

We are seeking an experienced Senior Account Manager, to help manage the development and execution of campaigns across the social media landscape. The ideal candidate is extremely organized and experienced in not only project management/production but also social media marketing and strategy. Has strong writing skills, and is comfortable in a fast-paced creative environment. You must have experience managing social media campaigns with a strong background in production, writing, and client communication.

ABOUT WATSON DESIGN GROUP

We develop campaigns and digital experiences for clients in the entertainment space across earned, owned, paid and experiential platforms. From the creation of an identity and style to a digital content hub or a 360 interactive platform, Watson creates experiences that carry our client's stories to audiences across the globe. The ambition at Watson is to continue to build upon our award-winning campaign work and integrate the expertise of new creative approaches and technologies to our business.

ABOUT YOU

You will have a proven track record of developing and running high impact/high- vis campaigns. Experience in collaborating with designers, copywriters, and strategists to help define social campaigns from concept through creation. We are looking for managers who are problem solvers, extremely detail-oriented, highly organized self-starters, who are hungry to learn and grow with us. A portfolio, links and campaign samples outlining and your role in the campaign would also be welcomed.


Responsibilities:

You will be responsible for managing the social campaign for one of our marquee entertainment clients, working closely with our strategists, copywriters, art director, creative team and social strategy director to manage a fast-moving always-on campaign. We are looking for a candidate who can demonstrate the ability to manage multiple internal stakeholders, and maintain the highest client servicing standards.

Social Strategy

Experience in managing campaigns with a heavy emphasis on all aspects of a social campaign with a deep understanding of social platforms, and best practices, responsibilities include:

• Working with the strategy team to build out content calendars informed by both the strategy and production
• Spotting real-time engagement opportunities both creative and in CM
• Maintaining a proactive lens as it pertains to social and digital campaign strategy, including staying on top of best practices, trends, product updates, new platform features, and any necessary insight-based pivoting

Client Strategy

Ability to demonstrate exceptional client servicing, building strong relationships with our clients, setting expectations and delivering to the highest standards, responsibilities include:

• Assessing client needs and team challenges proactively to create and enable effective internal and external solutions
• Maintaining a proactive account management lens, projecting hurdles and effectively crafting solutions to stay ahead
• Becoming a trusted advisor to the client,

Production

Ability to kick off, maintain and close projects quickly and efficiently. Working closely with internal stakeholders to ensure your peers to ensure your campaign is delivered on time and with maximum effectiveness, responsibilities include;

• Leading the team through successful executions from start to finish
• Define and oversee project scope, as well as internal and external timelines, managing project from start to finish, disseminating information for the team and keeping production moving
• Managing internal resources including designers and developers
• Collaborating with a team of creatives and mentor junior team members
• Communicating to executive team overall health of assigned accounts and projects
• Lead weekly meetings with the wider team, providing updates on the status of a title, reviewing the status of production and planning next steps
• The ability to drive efficiencies in the production process, so the creative team are able to deliver on time and within budget
• Building out detailed production schedules, working with your fellow account managers to ensure there are no bottlenecks on the design floor
• Effectively communicate and organize client needs to the assigned team
• Communicate with clients on production schedules, working with them to ensure the campaign is executed to the highest possible standards


Attributes:
• Impeccable attention to detail and highly organized
• Self-motivated and proactive
• Social media campaign experience and knowledge
• Excellent communicator; both written and spoken
• Able to manage multiple projects simultaneously
• Responsible and capable of meeting tight deadlines
• Enjoy working in a collaborative environment
• Passion for quality design and innovation
• Confident and able to present / lead team / client meetings


Preferred Skills:
• 3-5 years experience in project management/account management
• Can work effectively with multi-disciplinary teams including designers and developers
• Experience in digital analytics, disseminating data and applying learnings to maintain the overall health of the campaign
• Bachelor's degree in Communication, English, PR, or relevant discipline