Senior Director of Business Strategy and Analytics
Washington Nationals
Washington, DCThis is a Full Time Job
The Washington Nationals are seeking a strategic, analytically driven leader to serve as Senior Director, Business Strategy & Analytics. This role sits at the center of the organization's revenue engine, shaping high-impact decisions across ticketing, marketing, partnerships, and other key business lines.
This leader will act as a strategic advisor to senior leadership, using advanced analytics, market insights, and structured problem-solving to drive revenue growth, optimize pricing and inventory strategies, and inform long-term business planning.
The ideal candidate blends strong business acumen with analytical rigor and thrives in a fast-paced, cross-functional environment.
Essential Duties and Responsibilities:
Strategic Leadership & Revenue Optimization
• Lead the development of data-informed strategies to maximize revenue across ticketing and other consumer-driven business lines.
• Partner with senior leadership to define and execute short and long-term strategic initiatives.
• Translate complex analyses into clear, actionable recommendations for executive stakeholders.
Ticketing Strategy & Market Optimization
• Own ticket pricing strategy, inventory management, and demand forecasting across all products.
• Evaluate and refine go-to-market strategies across primary and secondary ticket channels.
• Analyze market dynamics, consumer behavior, and competitive trends to inform pricing and packaging decisions.
• Develop strategies to optimize yield, attendance, and lifetime customer value.
Advanced Analytics & Decision Support
• Build and oversee predictive models related to demand, retention, and customer segmentation.
• Lead deep-dive analyses that uncover revenue opportunities and operational efficiencies.
• Identify key performance drivers and develop frameworks to guide decision-making across departments.
Cross-Functional Strategy
• Serve as an internal consultant to departments including Marketing, Corporate Partnerships, Concessions, Retail, and Ballpark Operations.
• Collaborate with stakeholders to solve complex business problems and evaluate new initiatives.
• Support strategic planning processes with rigorous analysis and scenario modeling.
Secondary Market & Partner Strategy
• Support the development and execution of strategies related to secondary ticket distribution partners.
• Analyze broker and partner performance to inform operating models and partnership decisions.
• Provide insights that shape negotiation strategies and maximize overall ticket ecosystem value.
Team Leadership & Development
• Lead, mentor, and develop a high-performing team of analysts and managers.
• Foster a culture of accountability, curiosity, and continuous improvement.
ExperienceRequired
• • Must successfully clear a background check.
• • Must have U.S. work authorization.
• • Proven experience managing and developing high-performing teams.
• • Exceptional communication skills with the ability to influence senior stakeholders.
• • Ability to synthesize large datasets into clear, compelling narratives.
• • Proficiency in tools such as Excel, Python and/or R, and data visualization platforms (e.g., Tableau).
• • Experience with predictive modeling and statistical analysis (e.g., regression techniques).
• • Deep understanding of revenue optimization levers and consumer market dynamics.
• • Strong strategic thinking and structured problem-solving skills.
• 10 year(s): • Professional applicable experience in strategy, analytics, consulting, or a related field.
Preferred
• • Experience in sports, ticketing, or dynamic pricing environments.
EducationRequired
• Bachelors or better in Economics or related field
Preferred
• Masters or better
Salary/Benefits
$168,500 - $171,000 /year USD
Actual pay is based on several factors, including but not limited to the applicant's qualifications, skills, expertise, education/training, certifications, and other organization requirements.
Benefits
• Paid vacation and sick leave
• Paid holidays
• Medical, dental, and vision insurance
• Life insurance
• Short- and long-term disability insurance
• Flexible spending accounts
• 401(k) and pension plan
Perks
• Access to complimentary tickets to Nationals home games
• Employee discounts
• Free onsite fitness center
Additional Information
The Washington Nationals are a military-friendly organization actively recruiting veterans and spouses. They uphold core values of Innovation, Integrity, and Teamwork, which guide their operations, contribute to their success on and off the field, and enhance their impact in the community while providing an exceptional guest experience in sports.
