Senior Director of Business Strategy and Analytics

This is a Full Time Job

The Washington Nationals are seeking a strategic, analytically driven leader to serve as Senior Director, Business Strategy & Analytics. This role sits at the center of the organization's revenue engine, shaping high-impact decisions across ticketing, marketing, partnerships, and other key business lines.

This leader will act as a strategic advisor to senior leadership, using advanced analytics, market insights, and structured problem-solving to drive revenue growth, optimize pricing and inventory strategies, and inform long-term business planning.

The ideal candidate blends strong business acumen with analytical rigor and thrives in a fast-paced, cross-functional environment.

Essential Duties and Responsibilities:

Strategic Leadership & Revenue Optimization
• Lead the development of data-informed strategies to maximize revenue across ticketing and other consumer-driven business lines.
• Partner with senior leadership to define and execute short and long-term strategic initiatives.
• Translate complex analyses into clear, actionable recommendations for executive stakeholders.

Ticketing Strategy & Market Optimization
• Own ticket pricing strategy, inventory management, and demand forecasting across all products.
• Evaluate and refine go-to-market strategies across primary and secondary ticket channels.
• Analyze market dynamics, consumer behavior, and competitive trends to inform pricing and packaging decisions.
• Develop strategies to optimize yield, attendance, and lifetime customer value.

Advanced Analytics & Decision Support
• Build and oversee predictive models related to demand, retention, and customer segmentation.
• Lead deep-dive analyses that uncover revenue opportunities and operational efficiencies.
• Identify key performance drivers and develop frameworks to guide decision-making across departments.

Cross-Functional Strategy
• Serve as an internal consultant to departments including Marketing, Corporate Partnerships, Concessions, Retail, and Ballpark Operations.
• Collaborate with stakeholders to solve complex business problems and evaluate new initiatives.
• Support strategic planning processes with rigorous analysis and scenario modeling.

Secondary Market & Partner Strategy
• Support the development and execution of strategies related to secondary ticket distribution partners.
• Analyze broker and partner performance to inform operating models and partnership decisions.
• Provide insights that shape negotiation strategies and maximize overall ticket ecosystem value.

Team Leadership & Development
• Lead, mentor, and develop a high-performing team of analysts and managers.
• Foster a culture of accountability, curiosity, and continuous improvement.

Qualifications:
• Bachelor's degree in Economics, Finance, Engineering, Computer Science, or a related field (MBA or advanced degree preferred)
• 6 years of experience in strategy, analytics, consulting, or a related field
• Experience in sports, ticketing, or dynamic pricing environments strongly preferred

Skills & Expertise:
• Strong strategic thinking and structured problem-solving skills
• Deep understanding of revenue optimization levers and consumer market dynamics
• Experience with predictive modeling and statistical analysis (e.g., regression techniques)
• Proficiency in tools such as Excel, Python and/or R, and data visualization platforms (e.g., Tableau)
• Ability to synthesize large datasets into clear, compelling narratives
• Exceptional communication skills with the ability to influence senior stakeholders