Inside Sales Representative

This is a Full Time Job

Summary:

The Washington Nationals are seeking motivated, goal-oriented individuals to join our Inside Sales Department. Reporting to the Manager of Inside Sales, this position is part of a structured development program designed to prepare entry-level professionals for a successful career in sports sales.

Inside Sales Representatives will take part in an immersive training curriculum focused on mastering the art of full-menu sales, including season tickets, partial plans, group packages, and premium hospitality. This hands-on experience serves as the foundation for long-term growth and advancement within both the Nationals organization and the broader sports industry.

Essential Duties and Responsibilities:
• Generate new business through the sale of full season plans, partial plans, group tickets, and premium seating, including nightly suites.
• Build and maintain relationships with current and prospective clients through proactive outreach, including but not limited to outbound calls, face-to-face appointments, and ballpark tours.
• Participate in sales events and initiatives designed to drive new business and engage prospective clients.
• Consistently meet or exceed daily and weekly outbound activity and touchpoint goals as set forth by the Manager, Inside Sales.
• Meet and exceed monthly and annual sales targets as established by the Manager, Inside Sales.
• Deliver exceptional customer service both over the phone and in person at Nationals Park, ensuring a first-class experience for all fans and partners.
• Represent the Washington Nationals with professionalism, demonstrating strong communication skills and the ability to engage effectively across all levels of the organization.
• Achieve monthly performance benchmarks in activity, productivity, and revenue as defined by Ticket Sales and Service leadership.
• Maintain accurate records of all client interactions, touchpoints, and sales opportunities within the organization's CRM system to ensure data integrity and follow-up accuracy.
• Nurture and manage an accurate sales pipeline to ensure visibility and accountability throughout the sales process.
• Fulfill assigned game day responsibilities, including client visits, assisting at sales tables, and responding to inbound inquiries.
• Participate in key year-round fan engagement events as assigned by Ticket Sales and Service leadership.
• Represent the Washington Nationals at offsite community and networking events to promote ticket opportunities and enhance brand presence.
• Perform other duties as assigned.

Requirements:

Minimum Education and Experience Requirements
• Bachelor's Degree, Associates, equivalent military experience or other educational requirements
• Sales experience preferred

Knowledge, Skills, and Abilities necessary to perform essential functions
• Attention to detail including excellent time management and organizational skills
• Strong communication skills as well as very strong interpersonal skills
• Strong work ethic and passion to build a career in professional sports sales
• Ability to be work well independently and in a team environment
• Ability to display high level of integrity, positivity, and be self-accountable in all aspects of the job
• This position requires some traveling around the ballpark to visit clients during home games, with the ability to escort and show clients different fan experiences across Nationals Park
• Proficient in the following software programs: Microsoft Word, Excel, and PowerPoint

Physical/Environmental Requirements
• Working conditions are normal for an office environment
• Work will require weekend/holiday and/or evening work
• Job requires employee to function in aa high activity and heavily crowded outdoor professional sports venue
• Employee will be exposed to inclement weather of varying degrees
• While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs.
• The employee may be required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds