Fan Engagement Representative

This is a Part Time Job

2026 Fan Logistics and Engagement Representatives (Part Time)

Fan Logistics and Engagement Representatives are responsible for providing fans and guests with the knowledge and know-how to enter and exit the Nationals Park stadium with ease, as well as provide logistics and helpful guidance to fans who are purchasing pre-game batting practice passes. The Washington Nationals are looking for energetic, knowledgeable, and excited Representatives to provide consistent and high-quality service to our fans during games.

These are game day part-time hourly positions limited to the 2026 season (March to October 2026). Representatives will be called in to work for short shifts during each game.

Essential Duties and Responsibilities:
• Educate and assist fans to sign up and help them through the Go Ahead Entry gates of the stadium.
• Manage the logistics for fans who purchase pre-game batting practice passes. This includes sharing how they can purchase the passes, sharing relevant information about the passes, showing fans where the
• Be personal and proactive in assisting all fans with the highest level of customer service and hospitality.
• Work with Guest Experience Representatives during games coordinating fans who have questions on the surrounding area, directions, seating locations, and complaints.
• Enforce all venue, team and league rules, regulations and policies.
• In the event of an emergency, assist in evacuating Nationals Park, while maintaining a calm, professional demeanor.
• Establish and maintain cooperative, professional relationships with peers, supervisors and all other members of the organization.
• Perform additional functions and activities as directed by the Inside Sales Leadership Team as assigned.

ExperienceRequired
• • Must successfully clear a background check.
• • Must have U.S. work authorization.
• • Able to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.
• • Able to stand for long periods of time, walk long distances, and climb up/down stairs.
• • Must be willing to work during periods of inclement weather of varying degrees.
• • May work at heights.
• • Ability to work in loud, crowded spaces both indoors and out.
• • Must be a team player who is able to work well in a fast-paced environment.
• • Maintain a professional appearance consistent with organizational appearance policies.
• • Strong communication skills.
• • Have strong interpersonal skills and able to provide excellent customer service and hospitality.
• • Able to walk long distances and climb stairs.
• • Able to stand for long periods of time.
• • Computer access and proficiency to submit work availability and view schedule.
• • Previous experience working with venue events.
• • Previous experience in a customer service role.
• • Must be at least 18 years old.

Preferred
• • Prior sales experience.

EducationRequired
• High School or better

BehaviorsRequired
• Enthusiastic: Shows intense and eager enjoyment and interest

MotivationsRequired
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Self-Starter: Inspired to perform without outside help
• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business