Lead F&B Associate
WarnerMedia
Burbank, CAThis was removed by the employer on 12/4/2022 5:03:00 PM PST
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Full Time Job
Location: Burbank, California, United States of America
Company Overview
Every great story has a new beginning. We're excited to announce that Discovery and WarnerMedia have combined to become Warner Bros. Discovery. WBD is a premier global media and entertainment company offering audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, sports, news, streaming and gaming. We're home to the world's best storytellers, creating world-class products for consumers. From brilliant creatives to technology trailblazers and beyond, join us as we step into the next chapter.
Company Overview
WarnerMedia is a powerful portfolio of iconic entertainment, news, and sports brands. We bring people, technology, and the world's best storytellers together to drive culture and meaningful connection. We believe the enduring power of stories can open our eyes to the world, to each other, and to new and different perspectives.
Join us. Shape your story here.
The Job
Warner Bros. Studio Tour Hollywood gets you closer to the entertainment you love by taking guests on the lot of a working studio. The Studio Tour gives guests a revealing look behind the camera at how Hollywood magic is made. From Friends and The Big Bang Theory to Harry Potter and the DC Universe, fans have the opportunity to explore the nearly 100-year-old studio as they visit the real sets and soundstages on the iconic 110-acre backlot, celebrating where the greatest entertainment in history was made.
As part of our amazing tour exhibits and retail stores, we also present a selection of cafes to complement our guests' visit. Join our expert team of storytellers as a Shift Lead for our Cafés. We are seeking talented people who are passionate about providing an extraordinary guest experience – and have fun while doing it! Are you ready to join our team?
The Daily
• You'll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products.
• Take initiative and act as a role model to others.
• Enjoy working as a team and motivating others.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are confident in leading, deploying, and guiding others.
• Are open to learning new things (especially the latest beverage recipe!)
• Are experienced with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Have excellent communications skills.
The Essentials
• Customer service experience in a retail or restaurant environment? - 1 year
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or?holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you're a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at recruitadmin@warnermedia.com.