Director, East Coast Employee Relations Lead

This is a Full Time Job

The Job
Employee Relations is a WarnerMedia enterprise-wide Center of Expertise whose function is to conduct objective, balanced, and thorough investigations into EEO claims and other serious policy violations in the workplace. The Lead manages the function with the highest level of personal integrity and business ethics leveraging insights to influence all levels of the organization. Leads with warmth, empathy, compassion, and creativity to drive effectiveness through the investigation process. Coaches the team and effectively handles complex employee situations that could have high organizational impact. Promotes and advocates for consistency around resolutions and disciplinary action following an investigation. Builds trusted relationships with the Employment Law Group, HR Business Partners, Labor Relations, Studio Protection Group, and other key stakeholders to resolve complex employment issues.

The Daily
• Partners with the Employment Law Group to effectively support the EEO investigative process of employee complaints and resolve conflicts, compliance, and sensitive employee-related issues
• Actively conducts investigations in partnership with the Manager, Employee Relations
• Reviews and approves documents such as executive updates, investigation summaries, conclusion talking points, written counselings, and correspondence with claimants and respondents
• Encourages frequent and open dialogue with the team about their investigations, trends, and employee misconduct; uses this forum as an educational tool to develop the team's expertise and identify trends
• Manages the caseload and shifts investigators based on volume and the needs of the investigation
• Fosters a collaborative, cohesive, and dynamic work environment
• Maintains a solid understanding of all active investigations to be able to address questions and concerns raised by senior leaders
• Conducts high profile investigations involving talent or senior executives
• Partners with the Employment Law Group to immediately address media reports involving talent and executives
• Participates in executive updates, as appropriate
• Represents the CoE on the Threat Management Team
• Negotiates exit packages in connection with investigations
• Manages the discrepant background check adjudication process
• Prepares status reports, compiles year-end reports, identifies trends, manages database and recordkeeping
• Based on trends identified, recommends initiatives to prevent employee relations issues
• Manage Business Unit client relationships and addresses their concerns relative to investigations and staff
• Stays current on changes in Employment Law and best practices

The Essentials
• Ten years-plus of progressive Human Resources management that includes hands-on EEO Investigations experience with a solid understanding of employment law.
• Bachelor's degree required. JD desirable.
• Must be able to supervise a team of investigators with objectivity, fairness, and assertiveness
• Must be able to demonstrate operative knowledge of Human Resources policies, practices, and procedures
• Must have operative knowledge of federal/local laws governing employment issues
• Must handle investigations with complete objectivity and consistency
• Must be able to handle multiple investigations and projects simultaneously
• Must have excellent follow-through and a strong sense of urgency
• Must be able to research and analyze data and findings
• Must have excellent verbal and written communications skills with the ability to communicate effectively with all levels of personnel including attorneys and business unit executives
• Must be able to be tactful yet assertive when addressing employment issues and concerns
• Must be able to utilize diplomacy, assertiveness, and adaptability attributes in dealing with senior executives throughout the organization
• Must be able to handle difficult/highly emotional personalities
• Must be able to exercise keen judgment when analyzing and resolving employment issues